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"I recently stayed at this hotel in St Ives and had a very disappointing experience. The room I was given did not match what was shown in the booking photos at all. It felt misleading and not worth the money. Cleanliness was a major issue — the room was not properly cleaned, which made the stay very uncomfortable. Basic services were also missing, and when I raised these concerns with the staff, there was little to no response or effort to resolve the situation. Overall, the lack of...

"Staff realy good on resepsion and bar staff where realy helpful cleaners where realy good to enjoyed stay very much and right by sea exalent"

"Excellent, freshly cooked breakfast. Well-stocked bar inhabited by friendly locals."

"It is a beautiful property with well appointed and attractive rooms. The staff were always willing to go the extra mile to help us. The only downside of the stay was there not being a lift, although staff was willing to help carry our bags upstairs."

"We booked this Hotel for a business stay, and it exceeded expectations. The accommodation was spotless, well-maintained, and exactly as described, offering excellent value for money. The staff were outstanding—responsive, professional, and genuinely welcoming throughout our stay. The team was very impressed, and we wouldn’t hesitate to book again. Highly recommended!"

"Lovely location near the beach. Good breakfast. Very helpful staff."

"Reception staff very friendly and helpful. The location was excellent short walk in to St Ives through the lovely hotel gardens. Large bedroom and ensuite with excellent shower. All very clean. Have stayed here several times and hope to book again."

"Hard to find a good balance,"

"Such a wonderful property, and the rooms are so very clean and comfortable. We slept so well, and were treated quite nicely. Kate is such a lovely host, and her brekkie is top-notch. We enjoyed chatting with her as we ate, and found her delightful and helpful. The farm setting is so peaceful (for us guest that is, a lot of hard work for owners), and the location is great for visiting the Lizard and other places around south Cornwall. Thank you much for such a great stay!"

"Very helpful and friendly staff; they went above and beyond. Beautiful garden. Clean and comfortable room and bathroom."

"The room was very clean and had been newly refurbished. We were a bit concerned that there were no contact details about what do in an emergency with no-one living on the premises. We only realised this on the last morning so couldn’t mention it to staff. I would normally speak to someone directly rather than on a public forum"

"Staff were lovely but the property needs a lot of TLC. The bathroom is tiny but well equipped. Good location for st Michael's Mount but not much else nearby. Bonus was, they offered breakfast included but we weren't hungry enough for a full English breakfast 😟"

"Great for one night stay. Can’t comment about amenities as in and out but really modern and clean."

"Just not very good, reasonable price but not really budget or bargain, Great location next to the train, Great Western beach and Pub, Just not a very good hotel. The single room is tiny with a tiny bed and looks more like a student doss house. No air con, fan doesn't work, no lift to the 3rd floor. Staff often not available at all, has a chintzy looking restaurant in the front but no idea what or if they serve, so many better places to eat, or stay for that matter. Tired."

"The room was excellent value for the amount that we paid It was a nice to be able to look out and see the sea from the window It was a reasonable size and had everything we needed for a one night stay"

"The room was spacious and well provided. The staff was friendly and helpful. The breakfast was very good offering a large choice of options. Dinner menu was also excellent and the food was fresh and well prepared."

"I checked into my room to find there were no towels so had to go to reception to tell them. The room was in need of a good clean with dirty marks on walls and doors.Also the door didn’t seem very secure when locked so didn’t sleep well as every sound from outside my room I worried someone might’ve come in. Not a very pleasant experience "