"We had a lovely stay at Ensana, Buxton Crescent. The room exceeded expectations & the Spa & swimming pool was perfect. The only criticism during our stay was the evening meal at the restaurant. We didn’t feel the food & service given matched the quality you would expect from a 5 star hotel. There are plenty of choices within walking distance of the hotel which we preferred. "
"I thought I saw 3 beds for my family of 4, 2 adults and 2 kids when I booked, surprisingly 4 met beds. I requested for an hour extended stay, when I ask for how much I should pay, they said I don’t need to pay."
"The staff were excellent especially Alistair who is very hospitable and informative of the history of the hotel and it's surroundings. All the staff were polite and accommodating and the breakfast was amazing "
"Trevlig personal och ett väldigt fräscht hotell! Nedervåningen är pub med öppet sent men det hördes inte in till rummet. Relativt bekväma sängar och bra möjlighet att ställa in temperatur på rummet. Parkeringsmöjligheter finns i närheten. "
"The staff and the breakfast were amazing however the rooms have no shampoo (body wash is not going to do it for me), no lotion, no tissues and no phone. No phone makes it extremely difficult for overseas visitors to contact reception. Even the charming lady on reception who confirmed that these amenities were not offered in the hotel states that they were a budget hotel ‘but maybe not - we are quite expensive’. "
"Had a brilliant few days stay at the cottage, the phrase that comes to mind is home away from home. The cottage is very comfortable and has everything you could possibly need. Location for us was perfect with the monsal trail on its doorstep, loads of walking trails nearby and not far from Buxton. Really enjoyed our stay, would highly recommend, thank you"
"Sub-Standard service from Expedia and Sykes Cottages.
Our booking got cancelled as the cottage had ‘last minute maintenance’. The booking was for the 2-7th July 2025 and despite a huge amount of emails, phone calls and WhatsApp messages - it’s now the 12th July and we have still not received a refund.
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