Staff friendly.
Perfectly clean.
Great choices for breakfast (veggie / healthy / piscy / vegan options especially good and 'full')
Decent 'bathroom (no bath but good shower and everything else good).
Stingy amenities e.g. ONE sachet of hot-chocolate, ONE shampoo / conditioner)
NO tissues,
HEATING OFF OVERNIGHT (as this is a grade 2 listed building I appreciate that windows cannot be double glazed but as secondary glazing wasn't fitted decent heating is a MUST,
NO PARKING as such (off-road course via the back of a council car-park IF no one is in the space where the back wall of the pub is missing AND you have a tiny car with good ground-clearance AND there is space),
TV dangling off the wall and TV was blocked by the post of the cut-down corner post of the bed,
Check-in time different to that advertised on Expedia (manager phoned us a couple of hours before we thought we'd have to check in which meant we had to leave our previous place early and rush to check in).
'Could have done better with a little effort / thought'.
Excellent stay lovely staff two slight niggles, the stairs are quite steep and the quality of the toilet paper was appalling no doubt some bean counter has worked out they can save money Not acceptable in this otherwise lovely friendly hotel.
From the moment we arrived, our hosts were friendly and welcoming and extremely helpful. The room was good and the bed really comfortable, a great nights sleep. Devises has quite a bit to offer, from the shopping, the nightlife and the people in general we found to be friendly and charming. A really great stay and somewhere I will return to.
Well done all at the Black Swan, amazing service.