Located in Devikolam, Amber Dale Luxury Hotel & Spa is in the mountains. Rose Garden and Kolukkumalai Tea Estate are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Western Ghats and Attukad Waterfall. Traveling with kids? Consider Tea Gardens and Talayar Tea Factory.
All 50 individually furnished rooms boast thoughtful touches such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and safes.
This hotel is not a five-star property. It does not look as glorious in person as it does in the pictures. The room was marginally clean. The staff are useless. At the price point, they should provide breakfast for free, but they are content to nickel and dime you for everything. I ordered room service, and I’m pretty sure the slop they brought me was from the buffet. I couldn’t manage to eat it. Nothing about the property was inviting. And to make matters worse, I was in a room that overlooked the hotel’s hvac. They should sharply discount such rooms because there is nothing pleasant about being in the mountains and overlooking industrial equipment. The wifi sucks. This wouldn’t be as much of a problem if the property was actually a pleasant place to relax. Unfortunately it is not. The experience was so horrible that I checked out after one day even though I paid for three nights. Oh, and the towels are threadbare.
Great views from very comfortable rooms.
Buffet food was good as was afternoon tea and snacks on roof terrace.Dining staff excellent and eager to help.
Thank you.
Christine
เข้าพัก 4 คืน, มกราคม 2024
8/10 ดี
Rohit
เดินทางกับครอบครัว
4 ม.ค. 2024
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Great views, good spa, helpful staff. The hot water pressure was erratic.
Please add correct contact details on Expedia. Instructions on Expedia and what property expects wasn’t the same. Expedia had card details and said payment at property . Property contacted us a week before booking date and said of full payment not made immediately, booking will be cancelled . Payment mode was most inconvenient as the QR code provided didn’t allow full payment. Unnecessarily stressful to sort. Please provide all information as per property policy when booking confirmation is sent.