Search Hotels Near Detrick Gymnasium, New Britain

"We drove to this hotel from Pennsylvania to attend a graduation ceremony for our granddaughter. After riding for 7 hours, we arrived at the hotel. The lady at the desk told me she had no reservation, it had been cancelled by the boss. She said perhaps my card was declined and I told her that was not possible because I had already received a message stating that my room was booked . She said I booked through Hotels.com, which I did and I had itinerary numbers and check in information. I asked if they had any rooms available and she said no and she told me to take a business card and call the boss Monday. Luckily we found another hotel not too far away and they had a room available. When we got to the second hotel I saw a gentleman that had been at the first hotel and overheard him telling a gentleman the same thing happened to him as he was told his room had been cancelled. I feel this was a situation that should not have happened. I will never book this hotel again . Through the booking process, I had checked and rechecked that all was complete and we received a note looking forward to our stay. She said I booked with hotels.com and perhaps the situation was their fault. I had received a message from hotels.com that all was ready for our stay. So to answer your question as to how was our stay - there was no stay. "

"Absolutely Awful, I wish I spent extra $50 -$100 and went somewhere else! Or maybe read some reviews, not good at all!"

"Everything was great"

"Staff wasn't helpful and I was forced to check out because I had no towels none. they would take my dirty towels and left me with no clean ones. I couldn't shower after a long day at work and 3 different occasions I asked and was never accommodated. I had to check out at 9pm because I couldn't get any towels therefore I couldn't shower"

"Plumbing - Toilet did not function correctly and I had to plunge on initial entry into room. Low water pressure."

"Our stay was better than expected! Our room was bigger than I thought which was great and the staff was great - breakfast was great too."

"Staff was attentive and professional. Will go back again "

"cf"

"The location of the hotel was great for us. It has a SPECTACULAR view of the Connecticut State Capital and the surrounding green space. Be sure to ask for the view room, as this was what made the stay worthwhile. It was a 10 minute walk to Dunkin Park, a minor league baseball stadium. Attending an event there was the reason for our stay. The adjacent neighborhood is not great. The hotel, while clean, is old and not in top condition. The room itself had been updated, but the bathroom showed a lot of wear."