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"Clean, safe."

"It was a nice overnight stop. Clean & safe feeling. No frills, but no problems. No elevator...but only one flight of stairs."

"Great place to stay. Maybe the only complaint would be its seculded location, but on the other hand, it can be a plus for some."

"Okey"

"Rooms were clean. Breakfast was as expected. They have space for a bar but it never opened. Staff was very helpful and friendly. Convenient to town."

"Property appears rundown. Carpets are badly stained. Baseboards are missing in some areas. Elevator makes a grinding noise every time it stops before door opens. Our room had a musty odor. Doorway had chipped paint. We had no hand soap in the bathroom. When we asked the desk manager for some, he said it hadn’t come in yet! He did , however, give us a bottle of liquid Dove hand soap which appeared to have been partly used. The buffet breakfast was good and properly tended."

"As a guest services coordinator with Marriott I can assure you that Hart House is a treasure to anyone traveling the Empire State Trail. The bicycle themed rooms are super unique with even the finest details not missed to assure an immersive experience. All additional essential amenities are covered, so whatever you left at home is available here. A gem."

"The keyless lock at the front was a little touchy and it took multiple tries sometimes. It’s a 2-step code which can be an issue if your finger isn’t exactly on the right spot. Also no elevator with lots of steps to 2nd floor. Everything else was great."

"This is not a hotel I would recommend. I was initially told that there were no rooms available even though I booked with Hotels.com. I was told that the hotel is used for long term stays for workers. I was eventually given a room on the first floor with a door to the outside. The property is very run down and the rooms smell like tobacco. The bed was “clean”but there was mildew on the walls in the bathroom and the microwave was dirty. The only amenities provided was bar soap and a hair...

"This quaint inn was in a wonderful location, the staff was very helpful and the room was spacious and beautiful."

"Entire house clean and tidy. Towels, shampoo was provided. There was coffee available and several drinks in refrigerator. Inviting and pleasant stay. "