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"Friendly and helpful staff. Room was small but clean and well kept and quiet"

"will stay again"

"The deposit was $400 which is way more than a 5 star or luxury hotel. Very disappointing. Also the customer service was very slow you had to ring the bell but it took over 5 minutes for someone to let me in to the front desk. The cleanliness was great and no complaints about the room. Everything else was a no for me. "

"Excellent location!! The hotel is beautiful!!"

"They are short of staff to clean the rooms"

"We will be returning very soon. Celebrated my husband Birthday yesterday. Love how our hotel was close to everything gift shops, entertainment, attractions, literally across from the falls. You could see the fire views on the rooftop with pool, hot tub, & bar."

"The beds were super comfy and staff were very patient, friendly and resourceful. The only really small issue was that some of the vending machines were out of order or had some technical issues."

"Nothing extraordinary to note. The hotel is generally well maintained and staff helpful. Room seems a bit dated and could use a splash of improvement"

"Our view was exactly what we wanted! Wasn't to happy when we went into room opened fridge there was melted ice cream in there. And bathroom was not like the picture it was small"

"Very close walk to shops, restaurants and Clifton hill. Staff was friendly. Overall the room was spacious and basic amenities is there. But one thing is wish the bedding can be more cleaned."

"all"

"parking was only for 2 hours"

"We booked this hotel for a quick stay. We have stayed at many of the hotels in the area including properties by the falls, but this was our first time at this hotel. The location is great - walking distance to many attractions and restaurants but it smelled, looked and felt old. The room was okay, but everything was very dated and basic. Cleanliness was questionable so I didn’t feel very comfortable but if you’re only staying 1-2 nights it is okay."

"Nice place"

"We were here just after March Break for 2 nighta. The rates were lower and it was wonderfully quiet! Our kids (4&6), loved the Waterpark. We ordered Boston Pizza for the kids for dinner and walked through the hotel to pick up. We (adults) ordered door dash and enjoyed it on our outside patio. We were at ground level around the very back of the hotel and it was beautiful and quiet, with open grass areas. My only negatives about our stay was that the kids playground equipment was blocked off...

"Good location"

"Close to everything . Everyone was helpful and friendly"