โรงแรมและที่พักในเมืองแห่งเฮนริเอตตา

"We really really enjoyed the cleanest of the motel"

"The hotel is a bit outdated, but it is nice and clean. The swimming pool was a little cold. Breakfast is not included, but there is a $25 fee per room for the basic option, which is not worth it."

"The property could use some maintenance, but the staff was incredibly friendly (seriously, they knew my name when I was walking down the hall) and the place was very clean. Breakfast was great as well. Highly recommend."

"I made a reservation for a room via Expedia, but when I arrived a few hours later, the lobby had a whiteboard displayed saying all reservations had been cancelled. There were no employees there and a dozen people were waiting in the lobby. I don't know if this issue was due to the hotel not managing their reservations properly or an issue on Expedia's end."

"No hairdryer"

"Everything was excellent"

"STAFF PREVENT ME TO ENTER THE ROOM BEFORE 3 PM WHILE NO ROOM WAS OCCUPIED. WITHOUT PREVIOUS NOTICE, THEY STOP THE BREAKFAST. EVEN THE COFFAE AND TEA, THERE WAS A SHORTAGE AT THE COFFAE ROOM."

"Have a desk clerk to require arty of 8 adults and numerous preteens from being so noisy that we could not have a conversation with our granddaughter ( their allergies were so bad that going outside did not help. The hotel would have been better if the toilets were higher and meant for seniors and adults. The staff the first two days and nights were exceptional.they were professional, helpful and very friendly. It is a shame that the third evening ruined the main reason for our trip."

"Nothing in our room was working properly"

"At least vacuum the place. Especially the hallways"

"main lobby smelled awful, like dead animals. I thought it was the snow, but stayed again and same issue. Room was clean though. just really bad first impression."

"The room was clean, the staff was friendly, and breakfast was very good."

"Stayed in the RIT hotel for just one night. The location Henrietta was very convenient, next to Rochester. The two double beds room was pretty big and well equipped. Good mattresses. The AC was a bit noisy, the coffee machine with cartridges made a good coffee..We would come back."

"Disgusting in every way. Property not maintained inside or outside. I had pre-paid so I was stuck. Room had an overwhelming stench of wet dog and cigarettes, mold, mildew etc. The room did not seem to have been cleaned other than the sheets. The floor had dirt and filth on it. It obviously had not been mopped for a long time. The nice young man at the desk tried to resolve with some fabreeze to no avail. I went to Walmart and bought some deodorizing spray and Clorox wipes and cleaned the...

"The room's floor was very creaky and noisy. The bedside tables needed cleaned, and the sheets/duvet for the bed was gross. The faucet in the bathroom was not properly attached and moved around when you turned on either faucet. Water pressure was quite low from the sink's faucet. The microwave was peeling on the inside and rusty. At least the air conditioner worked."

"Si"

"The beds were too soft. Other than that, a really pleasant stay."

"We loved staying here. Jim was very helpful, the bed was comfortable, and we were close to family. I would suggest the owner store personal items (personal toiletries, kitchen items, mail, ... in a owner's closet). The kitchen drawers need cleaned out and organized. Since we get a house so we can cook, measuring equipment would be helpful. Overall, I could not ask for a better place! We will definitely plan to stay there again. It is so comfortable both inside & outside and just what ee needed -...