โรงแรมและที่พักในเมืองแห่งเฮนริเอตตา

"Chk in 8:30 pm no room clean hand it to me key room open not clean _ unprofessional stuff offered you can leave at 9 pm basically I have no choice at wait for clean in front of my family actually I wast my money at this place if I have choice I want my money back………….so ……bad?"

"Bath room could use a little help"

"Great Location for our needs, warm breakfast options. Friendly staff, good parking, for a budget hotel NO ISSUES."

"Staff has been very disrespectful"

"While we had a good experience with staff the hotel room itself was very dated. There was a small hand towel shoved into a vent above the bed area, dust build up on the AC unit (that wouldn’t come clean after I tried to wipe it down myself), TV didn’t work properly and the pillows were lumpy. Noticed one of the beds also wasn’t a full queen as it didn’t line up with the headboard. I’m not generally one to complain but while we still spent a decent amount of money to stay here for 1 night,...

"Got there, staff was amazing, room was super clean and comfortable. Went to extend my stay by one day because I screwed it up so I tried to ask the front desk to help. You would have thought I asked them to work a double shift. The person at the desk ignored any small talk I tried to make at the moment because I felt so bad after their response, and then 2 mins into a worsening attitude I asked her to just cancel and I found a different hotel. I'll try it out again next time I come out here and...

"It was ok. The breakfast needs a little love. Coffee was fine. Nice to be able to use a real mug. Room was clean, bed was comfortable, etc. it would be nice to make the outdoor patio more appealing. The general area is extremely commercial. All in all, ok."

"It was run down, no one st office had to wait 10 minutes for front desk person"

"I went to stay here to get away from family for the night and this place just gave me the peace and rest I needed. Room was clean. Fridge and microwave was available for me to heat up my food. I really love this place and I'll be back again soon."

"Property looked brand new and immaculate. It was everything we were looking for in a hotel for the evening. My wife and kids were very happy to stay here."

"Nice view of Erie Canal. Reasonably nice place. Nice amenities nearby"

"Don’t stay here. Our check in took over 20 minutes because they messed up the reservation payment, room was very dirty, tv didn’t work, room only had 2 small towels that were more like dish rags, bathroom toilet was discussing, no coffee or cups in the room, other than that it was great."