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"I ordered two rooms with jacuzzi and when I arrived they were under maintenance and they didn't refund me they gave me one of less money which I didn't agree with and the office was dirty they didn't give breakfast bad services"

"While ‘the walls can be thin’, the staff is super friendly and helpful and the room is clean. This is my go to place when passing through; 10 times in 10 years. "

"This is a unique hotel in the middle of Chautauqua Institution. We had a fantastic room and thoroughly enjoyed the history and surroundings."

"Did not feel safe"

"The space is a dream to stay in. The decor is tasteful, there’s amenities galore, and the location close to a lot. It’s a quiet neighborhood and safe for a single woman. I’ll be back again!"

"Perfect location, attentive staff - right near the Lucy statues. Nice history and photos throughout. Very near National Comedy Museum which is a must!!!!"