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"The only recommendation would be for the Japanese restaurant to use less garlic when making the fried rice. The breakfast buffet and dinner buffet offered a large variety of choices-fresh and delicious. We recommend a stay in an ocean view suite for couples who plan to visit. It offered an outdoor soak tub to allow one to watch the sun set into the sea. Little things made the differences at the Shangri-La Rasa Ria: • cold face towel when sitting by the pool • family friendly pools and activities for those travelling with little munchkins • accessibility friendly • located right on the sandy beach • multiple pillow options - AMAZING! • laundry service at an amazing price • a thank-you note from the room attendants sealed the deal on the day of check-out Service was excellent from the moment we arrived to the sad moment when we had to leave. Looking forward to another stay soon!!!"

"Staff & Hotel Management are super friendly and accommodating. "

"The Shangti-La is just a step up from other hotels. Yes, it's big and busy but the staff go out of their way to really spoil you. I'm vegan and they bent over backwards to ensure I had a great breakfast, sent soy milk to my room tweaked dishes so I ate well. And the location - oh my. We stayed in a garden room and could walk straight out looking at the sea. Room had a shower and a bath, was well stocked. Water in the fridge every day. Their Spa was great too. I can't think of anything bad about the place. We just didn't want to leave. "

"Great location, clean and comfortable rooms with a lovely pool."

"The resort was incredible and the staff were amazing. Highly recommend!"

"Friendly and very good customer service especially from the front desk,which i can thank enough to help me solve some of difficult face during my stay!!worth for money"

"The hotel is in a beautiful setting. On arrival James and Felix gave us a lovely welcome & explained where everything could be found, we received a room upgrade with a sea view & balcony as they are completing works / upgrades to the restaurant & rooms. The works took place from 8am onwards, it didn't effect us. Its great to see the money being invested. Our upgraded room was beautiful with a wonderful sea view. The food in the restaurants was of a very high standard, the same for the breakfast. All the staff are an absolute credit to the hotel, the staff on reception, restaurant (evening and breakfast), tthe pool staff, the bar, the cleaners, even the workmen onsite. Very polite and can't do enough for you. Highly recommend, we will definitely be going back in the future. Large list of available day trips and things to do, away from the hotel and plenty to do at the hotel, water sports etc, highly recommend the spa, we had a massage which was amazing. Large list of treatments, all very reasonably priced. Thank you to everyone at the hotel that made our honeymoon & holiday so special. "

"Lovely hotel with good facilities and friendly staff. The room was very clean and comfortable. After arriving on a late flight I Was a little bit disappointed that we couldn’t get something to eat in the restaurant at 10.30 even though the closing time displayed was 11pm."