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"Our stay overall was good - the main reception, housekeeping, and most restaurants staff were welcoming and helpful. However, a few staff had attitude issues that really need to be addressed. The $100 Expedia guest voucher was also a disappointment - it wasn’t clearly explained, and I was sent back and forth trying to use it. The boutique shop was not open on time, please a 10am is not 10:45am and in the end, I was told it could only be used at the restaurant. Unfortunately, I couldn’t redeem it...

"Lovely property with a great personal touch. Staff knew names, and seemed genuinely interested in us and our trip!"

"Accomodation was great! Was unfortunate that the pool was being reconditioned"

"The staff was amazing, it really made a difference!"

"Nice "

"Excellent place to stay. Within walking distance of pacific harbor / Deuba Beach as well as Pacific Harbor Arts village. There’s plenty nearby restaurants as well. "