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"​I have stayed at the Savoy Hotel in Weston-super-Mare in the past and previously found it to be clean and friendly. Unfortunately, my stay on October 26, 2026, was an absolute nightmare, and I will never return. ​I booked a room for one night, but upon arrival at reception, I was informed that my room was located at an annex/secondary site called "Savoy Hotel 2" (8-9 Manilla Crescent, BS23 2BS). I was handed the key to Room 402 and charged an unexpected £10 fee for parking, which was new to...

"Ample parking on site. The room was clean but in need of a redecoration. Beds were a bit 'squeaky'. Breakfast was excellent. Staff were very helpful."

"Unfortunately the pool was closed for maintenance so the extra amenities were not available."

"Clean comfortable room evening entertainment was great for the elderly! However we was 3 ladies attending an event else were but we did pop in the bar were their was a male singer who was absolutely amazing with his lovely dog. The bar could do with more selection of drinks,very limited!"

"The hotel was clean and the bed comfortable, the breakfast was terrible, toast burnt black and poached egg was solid and in edible, staff asked if I wanted another, I said as long it was not the same as the one that had been presented too me, it never turned up after about half an hour so I left, never to return"

"Lovely staff."

"Staff were helpful & polite, the room was clean & well cared for. The toiletries were good quality & little touchs like the biscuits,popcorn,& crisps were thoughtful. Breakfast was varied & good sized portions."

"Excellent stay our room so spacious everything you could want and more. Staff friendly and engaging overall great value for money ideally located for Cheddar Gorge first class walk Axbridge stepped in history all in all a great stay"

"We really enjoyed our night at The Old Manor house. Parking is excellent, and the facilities were perfect. We took advantage of the communal lounge and played some games with hot chocolate. Had a lovely meal at The Lamb in Uxbridge. Breakfast was excellent."

"Not what I was expecting, the bathroom was for a disabled person ok but I didn’t request it.The hotel was functional, average."

"The property was ideally located for the beach and all the local sites. There is a brilliant restaurant close by for breakfast, lunch or dinner. Tea & coffee making facilities nice way to start the morning plus local shops on hand for those little extras. Great place to stay."

"Hello, a clean comfortable room friendly staff and excellent location"