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"This is an American quality hotel. All the features listed actually worked. Good service."

"I had to request maid service at 9pm at night, because no maid service was provided"

"Good place. Good food. Good staff."

"Pool"

"Serene and charming"

"Property, location & staff were very nice. Be careful they don’t force a guide on you though. They tried to force one on me and it was a bit of a nightmare. Made my stay unenjoyable. I think most of the food, including the baked goods were frozen. If you ask for lunch to go, make sure you ask the price first. They wanted to charge me $40 for two cheese sandwiches, some sausages and some cookies. Hotel.com reached out to the owner a few times about another issue and I believe they hang up...

"Although I payed in advance the hotel for. 4 nights for 4 people they insisted that they did not receive the money from Expedia and threatend us with the police if we would leave. We were treated as if we were criminals. They did not open the mails Expedia had sent so when we arrived our accomodation was not ready because they did not expect guests. We were the only guests in the hotel! We asked a few times for the manager but he never turned up. We asked his pnonenumber. At first we received a...

"This was a very good hotel with helpful staff. It had a bar on-site which was nice for a drink but could be a noise problem for staff. The breakfast was fine."

"Clean beds, but no AC or fan or mosquito nets. Right next to the main road which is good if you need an early start."

"The management takes their business very seriously. I have absolutely no complaints. Every staff member was out to give U the best service. Breakfast was pretty good too. I would definitely return here on future trips to Mbeya Thank you n well done!!"

"Room was neat and receptionist was nice. However the food took so long time"

"All generally good. Wifi spotty and room had plumbing issues...but just that one which reception corrected."