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"The property did not look like the photos."

"The hotel itself is beautiful and very clean, and the staff were friendly and helpful. My main concern was the strong fragrance being pumped into the hotel. The scent was extremely overwhelming for me and my boyfriend. Unlike many hotels where fragrance is limited to the lobby, this hotel had multiple fragrance dispensers in the hallway corridors as well. The fragrance was so strong that my boyfriend sometimes held his shirt over his face when we had to walk through the hallway. I am also...

"Staff was helpful!"

"Staff were accommodating for my wife. She was in La Crosse for medical problems. They accommodated us with a handicapped restroom. Room was clean."

"Friendly, helpful staff. Very clean hotel. Great view from my room looking over the Mississippi River."

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"Staff offered no info at check in for time of breakfast or where. Shower head so low the stream hit me in the abdomen. Shower handle came off when turning water on. Internet for television kept pausing so I had to turn it off/on to continue viewing."