โรงแรมและที่พักในมณฑลฮาวาย

"Excellent service"

"Check in was great! Staff isn’t helpful otherwise like finding food or maneuvering the resort it’s huge and takes more than just check in. They say you have access to the golf carts but they don’t take you anywhere you want to go. Every single piece of furniture from the room to the pools needed to be replaced it was so gross and stained I didn’t even want to lay my towel or rest on it the cushions in the room couch as well as the pool chair lounging needs to be replaced or something. Other than...

"I have been here once before. It’s a lovely property and the staff is great. What is unfortunate is that they changed their food/coffee. They used to have a little coffee bar where you were able to get great drinks such as matcha and they had a great restaurant. They have changed the restaurant and the food is not as great. Also very overpriced for the quality of food you’re getting. It’s better to go off property for food. They did great renovations but we had to call someone to come clean the...

"The view while dining was excellent the staff was very helpful. Breakfast is good."

"Great place and convenient place to stay."

"Our room was ok - some pill on the bathroom counter and stains on the bedding but we were just here for a night. Tammy at check in and check out was great!"

"It was a great place to stay! Beautiful property! Within walking distance of tons of shopping and eating! Ocean right out the door! Very secure, all doors are locked at night and only way in is with your key. We had a partial ocean view room, half was the roof of the building other half was ocean view but it was still a good view! Lots of history of the island is on display for you to view and learn! Room was quiet, we heard nothing from the busy street right out front! The...

"Definitely staying here again. Had everything we needed."

"We enjoyed a top floor, ocean front room. It was quiet, serene, and was decorated beautifully. The staff was quite helpful and always friendly. We look forward to staying here again. "

"今回の滞在にはとてもがっかりしています。 部屋のベッドやバスルームに、蚊や小さな虫の死骸がたくさんありました。自分で何度か掃除しましたが、その後もまた虫が出てきては死んで落ちてきます。おそらく殺虫剤を使った直後だと思うのですが、それが人体に影響ないのか少し不安です。 夜中にどうしても我慢できずフロントに電話して、翌日の清掃スタッフに伝えてほしいとお願いしました。ですが、「バルコニーのドアや窓を開けないでください」と言われただけでした。 私は遅い時間にチェックインしていて、そもそもドアや窓は開けていないと伝えたのですが、「Ok，good」と言われただけで、特に謝罪もありませんでした。まるでこちらに問題があるような対応で、とても不快に感じました。 翌日、清掃スタッフの方にメモを書いて、チップもお渡しし、「できればしっかり掃除をお願いしたい」と伝えました。 その日の夜に部屋へ戻ると、小さい飛び虫は少し減っていましたが、ゴキブリの死骸がありました。 正直、使われている殺虫剤が人体に影響ないのかも分からず、不安な気持ちのまま滞在することになりました。全体的にとても不満の残る滞在でした。"

"I’m"

"This hotel is right on the beach and caters to tourists. It is very clean and the room was very comfortable."

"We lived this resort"

"No A/C but the room was not hot at all. Very comfortable with the fans in the room. Staff is awesome. They don’t have elevators. So we asked if we could switch the third floor room to the first floor. It was done with no hesitation."

"Beyond lovely! A spectacular resort."

"Excellent customer service"

"Excellent property and staff. Food was mediocre at best."

"Muy amables todo muy limpio lo recomiendo al 100"