โรงแรมและที่พักในเฮฟเวอริง

"The Palms Hotel was a reasonable stay, 3 days in length staying there, good prices and decent quality food. A few reasons to why my stay was underwhelming is because I have rashes and bites from sleeping in bed. Every time I went to the restaurant to eat there was no one there to serve me at the bar. Each day I returned back to my room I was locked out and had to reset my keycard. It’s a shame as the hotel has good potential but is failing in certain areas."

"Good buffet breakfast, rooms are clean but small, staff very nice and helpful. Good place to stay in Romford."

"Checking staff was rude, could not cope with pressure and they have the cheek to be asking for extras for rooms with air-conditioning "

"Clean room, breakfast and parks. Would have liked to have a mini refrigerator in the room."

"Upon arrival we were informed that the elevator does not work and we had two suitcases and I was not able to take them up two flights of stairs. Therefore I had to leave my suitcases in my car when I had essential items in there. I needed it. I was very disappointed and they did nothing to accommodate. The girl working would not have been able to lift my suitcases up to fights of that either. I asked if some sort of benefit could be given to me and I was informed no I am very upset about the...

"Great location close to restaurants "

"Off the beaten path! Not close to the train station and eating establishments which made it a little challenging. "

"The hotel was good but I was shocked by their policy of housekeeping. They only change bedsheets after a 3 night stay, which was puzzling for me because I was of the understanding that the bedsheets should be changed every day unless stated otherwise by the guest. Then there was a staff who even told me that even after the 3 night stay, I still had to put in a request for the room to be cleaned before 12pm, if that time is missed, then you wait 5 nights before the bedsheets can be changed. Mind...

"It took us half an hour to find it no 1 Prospect Road is half way down the road and our sat nav kept taking us to no 61 (who are apparently the family if the owner) abd told us they didn't know where the property was. You don't get duvet and white sheets but what you see in the photos which is a shame as the bed is comfortable. On the whole it wasn't a bad stay and the owner is very friendly and helpful"