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"I booked a stay at DoubleTree by Hilton Hotel Sighisoara - Cavaler through Expedia. Upon arrival, the receptionist clearly told us that we did not have a reservation and that the hotel was fully booked. Showing her the booking confirmation from Expedia did not change her position. After some discussion with the receptionist — who was not helpful at all — we were told to contact Expedia ourselves to resolve the issue and find another place to stay for the night. We ended up calling Expedia five times, navigating endless automated menus before finally reaching a real person. In the end, we had to find a new place to stay late at night on our own. Although I received a refund after four days, I would never book with Expedia again. It cost me a lot of time and energy to fix their mistake."

"Great room. Large and spacious. Good breakfast with excellent coffee."

"The staff were really helpful. We really enjoyed the spa and breakfast was great. "

"Bathroom glas wall full of mould. Room was ok. Breakfast room in the Hotel not available oan oane day. We had to walk 100m in bad weather to the bowling restaurant for breakfast."

"I already miss the hotel. The staff were warm, gracious, and exceptionally attentive. The property itself is beautiful, elegant, and very comfortable. I highly recommend it."

"The hotel was in a superb location with stunning views. We enjoyed the stay and loved the alfresco experience in the square in the evening with lights and coziness. The choice of breakfast was simple but we loved the freshly cooked omelette which set us up for the day wandering around the citadel. The only gripe we had was hair on the salami tray but it happens when you have buffet breakfast with guests. "

"Lovely hotel. 15 min walk up the hill to town. "

"Very comfortable centrally located hotel with ambiance and atmosphere that fit in well with the architecture and atmosphere of Sighisoara "

"After arriving at the location, had to call and wait 10 min. for a person to come and open it. The advertised 24/7 front desk is by phone only. The pictures advertised are from another location. They don't have a restaurant, only a location for special events. No A/C on the first floor room. Not any kind of hangers for towels or support for toilet paper. No toiletries except 2 small round soaps. No slippers available. For the price it is a total rip off."