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"Clean and spacious. Best hotel near South Bank and Waterloo Station which makes transit so easy."

"The staffs are very friendly and helpful. The location is perfect to go to the tourisitcs spots! The room has whatever we need although. Given there are many rooms in hotel, it happens that we need to wait in queue for the breakfast and the environment is bit noisy. other than that , the overall experience is wonderful."

"Super location."

"Bathroom had a slight smell of waste."

"Great location. Staff helpful. "

"Staff were brilliant and very helpful from the check in to the breakfast in the morning. We had a room for two adults and two kids which was big and the kids loved it. "

"Lovely staff with great customer service, slightly tired rooms, and fantastic location."

"The hotel is visually beautiful - design wise and the room was very clean. Housekeeping on the first night/day let me down by not cleaning the room properly. Cups weren’t cleaned, they didn’t refill drinks sachets, didn’t tidy bathroom properly. The following days tidy was up to standard, but not the Saturday. Also, no sweet treat- like a little biscuit - for 5 star I really expected something nice…. Checking in was a bit confusing as there was a queue of 5/6 people and 5 staff- but only 1 member of staff checking us in. So that 15 min wait was not great. Breakfast was really good on day one but scrambled eggs were cold on day 2. I’d still recommend it, good location and very comfy bed."

"We had a wonderful stay at the Hilton Waldorf hotel. The staff were very friendly, professional and attentive. We were celebrating my partners birthday and the staff really helped make it a more enjoyable experience. Would definitely recommend!"