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"Arjun at reception was very helful. House keeping by Seraj and Sony outrstanding. Harsh and Simon in the restaurant very cooperative. Roof leaking in the glasshouse near restaurant is risky."

"Very well staff and clean room"

", very nice place to stay"

"."

"We had to request a room change - as the earlier allocated was dirty. New room required clean bedsheets and sofa in room had a stain. Overall experience was okay staff were helpful but hotel.."

"Overall, my stay was average. The welcome was courteous but lacked the warmth and personalized service expected from a good hotel like Novotel. The food quality at the breakfast was disappointing and needs improvement. The property also lacks key amenities such as a swimming pool and spa, while the beds felt smaller than expected for a king-size category. A satisfactory stay overall, but there is certainly room for improvement in service, dining, comfort, and facilities."

"Good hotel overall. Took a bit of a long time to check in, which was a bummer"

"Clean room, a little small, but ok, nice shower, very nice and helpfull staff, good food, nice roof top restaurant & bar. Market with nice shops (books, fine clothes & computer) and small restaurants nearby. Quiet and spacefull places under huge baniantrees with lots of birds & squirls..."

"Great stay"

"We booked our stay of 2 days before and after our trip to Manali. Bothe times the rooms were not up to the standard of a 4* hotel. Poorly maintained and shabby. Staff reluctant to change room or help. Very disappointed."

"Nice and clean place, helpful staff."

"Good place to stay"

"Good breakfast spread. Room needs some maintenance. Close to Elante mall. The wait staff at the restaurant purple mango (their restaurant) was helpful. Overall a good property at a good location but in need of preventive maintenance. "

"It is a hotel for locals. Staff was nice ans room was fairly clear. "

"It was comfortable stay! "

"The amount they changed me was way too much compared to other better hotels in the area. I would not recommend this hotel at all."