โรงแรมและที่พักในจังหวัดเบอร์ตี้

"The big problem I had was the HVAC in the room. The thermostat on wall did not work, however, the unit worked and it was not cooling enough. The way the furniture was set up had the air conditioning unit aimed up under the furniture and it would not circulate through the room. So, no air moving. Room just needs to be thought out better."

"The lock on my door and the top latch were both broke. Room service entered my room multiple times while i was in the shower. There was no do not disturb sign to hang on the outside of the door and I couldn’t just lock it because it was broke. The first time the entered I closed the bathroom door and said I was about to get in the shower. The knocked and entered not even 5 minutes later. I yelled out I was in the shower. It made me feel very uncomfortable and unsafe honestly as I was a woman...