Property is getting a bit tired and worn. Rooms were done, but we were lacking towels. A quick phone call resolved that. Breakfast was mediocre with a good selection of food, but nothing inspiring. The hotel was clean and safe. This was our third year staying at it, but we will find a new place next time.
The hotel was not very updated. Not many amenities. The other Hampton Inn we stayed at had-updated decor, clean carpets, non-scuffed walls in the elevator & hallways. In the dining area, they offered a snack bag when we left. They also offered âfruitâ water, which was very refreshing! I assumed the West Des Moines location was a franchise hotel vs. corporate.
