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High Mountain Resort Shangri-la

4.5 star property
Travelers find a perfect balance of relaxation and play at this luxury property where world-class spa treatments meet historical surroundings

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The High Mountain Resort Shangri-la sits right in the historical district, offering a luxurious retreat from everyday life. Guests can unwind with treatments at the onsite spa or enjoy some competitive fun in the property's arcade/game room.

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
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About this property

High Mountain Resort Shangri-la

  • Luxury hotel in the historical district
  • Take advantage of a terrace, a garden and an arcade/games room at High Mountain Resort Shangri-la. Take some time to relax at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
  • You'll also enjoy perks such as:
    • Free self-parking and valet parking
    • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
    • Tour/ticket information, smoke-free property and a front desk safe
  • Room features
  • All 106 individually decorated rooms include thoughtful touches such as air conditioning and bathrobes, as well as amenities such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with free toiletries and hairdryers
    • Flat-screen TVs with satellite channels
    • Balconies, mini fridges and electric kettles

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 118 for adults and from CNY 59 for children
  • Airport shuttle fee: CNY 150 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: CNY 150 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is High Mountain Resort Shangri-la pet-friendly?

No, pets are not allowed at this property.

How much is parking at High Mountain Resort Shangri-la?

Self-parking and valet parking are free at this property.

What time is check-in at High Mountain Resort Shangri-la?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at High Mountain Resort Shangri-la?

Checkout is at noon.

Does High Mountain Resort Shangri-la provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 150 per vehicle applies.

Where is High Mountain Resort Shangri-la located?

Situated in the historical district, this luxury hotel is within 12 miles (20 km) of Diqing Culture Expo Center, Ganden Sumtseling Monastery and Yila Grassland of Napa Lake. Dukezong Ancient Town and Diqing Museum are also within 12 miles (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

8.0

Cleanliness

6.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews