Unfortunately, there was no threat there were 2 front desk agents at this time helping the guest because he was not understanding the rules of the property, and how a check in process works in this property. We apologize for this experience have a nice day.

We apologize for any inconvenience that may have happened during your stay

Good evening, we appreciate the feedback hope to see you soon

We apologize for the inconvenience hopefully in the future you give us another change

Thank you, we appreciate your feedback, hope to see you soon.

Thank you for taking the time to fill out this survey. Please let us know if you have any issues we need to address

Good evening, we appreciate the feedback hope to see you soon

We appreciate your feedback

Good evening, when is a prepaid reservation unfortunately a refund cannot be provided by the policy of the hotel and the third party. We apologize for the inconvenience that this may have caused you.

We apologize for this inconvenience, hopefully next time in town you can give us another chance..

Buenas noches disculpe por la inconveniencia. Espero q nos pueda dar otra oportunidad y hacer lo correcto

Good evening we apologize for any inconvenience

We apologize for this experience and hopefully in the near future you can give us another chance..

We apologize for this experience and hopefully in the near future you can give us another chance.

thank you for the feedback

Thank you for the feedback

thank you for the feedback

We apologize for this experience and hopefully in the near future you can give us another chance.

thank you for the feedback

We apologize for the inconvenience.

We apologize for this inconvenience that you had during your stay.

We appreciate your feedback, hope to see you soon

Thank you for your feedback!

Thank you for your feedback!

Thank you for your feedback about the noise. I will see what solutions we can find to fix that for future guest.

I'm sorry to hear you will not be a repeat guest. Thank you for your feedback.

I'm glad you had positive things about the staff. That is a random thing about banging in the walls. I apologize the staff did not fully clean your room. Thank you for this valuable feedback.

Thank you for your feedback!

Thank you for your feedback!

Thank you for your feedback!

we apologize for the inconvenience

Thank you for your feedback!

Thank you for your feedback!

Thank you for your feedback!

I'm so sorry to hear about the condition of the room. I have been trying to find a solution for getting the floors clean. I will start having housekeeping mark rooms needing new microwaves and remotes. Thank you for providing this valuable feedback.

Thank you for your feedback!

Thank you for taking the time to fill out a survey. I'm sorry to hear your stay wasn't pleasant. I will work with my security team and maintenance team.

Thank you for your feedback. I'm sorry you felt the hotel was in a bad location. I will get with housekeeping on the cleanliness of the room.

Thank you for the feedback. I'm sorry to hear the room smelled of paint. I'm sorry to hear about the noise. I will see if there is a way to block noise form the Vinal floors and neighbors.

Thank you for your feedback!

Thank you for your feedback. I'm sorry to hear there were cleanliness concerns. I will get with housekeeping to improve these concerns.

Thank you for your feedback. I will get with staff about their unpleasant behavior.

Thank you for your positive feedback about Tracy and Christy. I will pass along the positive comment. I'm glad to hear our new beds and pillows are comfortable.

Thank you for your feedback..

Thank you for your feedback. I will speak with staff in regard to cleanliness.

Thank you for the feedback.

Thank you for taking the time to fill a survey. We value your Feeback. We use surveys to work on making improvements to our hotel. I'm sorry your experience wasn't pleasant.

Thank you for completing a survey. I'm sorry your stay was not pleasant. We try to ensure every guest has a good experience. I will work with the staff to address any concerns.

Thank you for your feedback.

Thank you for your feedback. I am sorry to hear about the door. I will talk to my staff about availability to check in for guest.