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"This hotel is very well situated, the parking is a bonus and the views from the restaurant are stunning. The food was well cooked and the waiting staff were very friendly and helpful. We appreciated the age of the building and the reason why there was no lift but we struggled somewhat to lug two suitcases up to the top floor as our room was in the converted attic. The view from the room was great and the room itself was spacious, it could have benefited from a fridge and some of the roller...

"Room was shabby, furniture scratched and well-worn. Bathroom icy cold. However, on bringing these points to the attention of the staff, a heater was delivered - thank you. Obviously there was no quick solution to the shabbiness of the room (suite 2 Manor House). Some of the food was poor, but again on raising this, staff dealt with it. On balance, we feel the staff did what they could to manage our concerns."

"Accessible room. We love the spacious room with a fridge (so useful for some medication). The room was clean and stocked with basic tea, coffee and milk. The bed is a double. We would prefer a king-size but there would be less space around the bed. The mattress was very soft and not supportive. It was awkward, as people with reduced mobility, to sit on the side of the bed...my partner slid off. Also the bedside tables are tiny. More space is needed for medical equipment used at night plus a...

"The bathroom was in a poor start of repair. The side bath panel was water damaged and obviously been treated and then left Showing further damage and falling apart. The bathroom mirror required changing with various black marks across it. The thermostatic controls were really stiff and couldn’t be fully used for both hot and cold. The markings for hot and cold faded and difficult to establish which way to turn. The bath had various stains around the plug hole and bath and certainly...

"Stayed many times over the 3 years my son has been at UEA. Normally very good. Unfortunately the most recent was a little disappointing mostly due to the room I was allocated. I booked an executive single based on a previous stay in one of these rooms however the nicer rooms are actually only the doubles. It isn’t made very clear that an executive single purely means a slightly bigger bed. There’s nothing really executive about them (or room 15 anyway) whatsoever. In fact the room looks...

"Top hotel we have been to 5 start service on a daily basis. The spa was great and all the staff were helpful for all our needs. Would highly recommend and will be returning very soon"

"Accommodation within student campus, run well and always happy to stay here. Basic and dated but if you just looking for a no frills bed for the night then its perfect"

"A perfectly pleasant hotel, if a little generic, What it lacked in atmosphere as a place,was lifted by the helpful, friendly and cheerful staff, who went out of their way to make us feel at home."

"Walls in the room was dusty but overall rooms were clean. No issues with parking but disabled bay could have been little bigger. Staff were very friendly and welcoming. No hot beverage served in the evening."

"Enjoyed the lunch"

"Great hotel with awesome views of the football stadium! We’ll have to return to watch a game!"

"Great overnight stay for my sons birthday, we ordered take out & used the pool for hours"

"There were a few little problems (tv, bad odour from sink) but the staff very helpful and friendly. Location is great!"

"My favourite East Anglian hotel - recently refurbished, just as friendly and welcoming. As usual there were all sorts here, it's a proper 'local' - good food, good beer, good cheer! Lots of interesting opinions - all topical issues covered and easily overheard. The bar has two tellies now, and I enjoyed watching the end of an ODI (Sri Lanka won), and then some Happy Valley with mein hosts. I thoroughly recommend anyone to stay here (as long as you can do stairs), it's reasonably priced, the...

"Very nice room (just need more attention to cleaning the floors) and good burger meal in the pub - thank you!"

"This was our first time staying here and definitely won’t be the last. From beginning to end a wonderful experience. Both hosts professional, friendly and helpful. Amazing breakfast. Comfy beds with super shower and spotless well equipped room. Made to feel extremely welcome 😊"