Wenn unser HEKO mit in den Speisesaal gedurft hätte, wäre für uns alles perfekt gewesen!
Hubert
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก KEMAL BASTURK วันที่ 29 ก.พ. 2024
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us. In the light of your feedback, it is our goal to maximize guest satisfaction and quality service in all areas of our hotel, so that you can always have a pleasant experience with us. Thank you very much for your valuable praise, which is a source of pride for our teammates. We hope to welcome you again soon on your next vacation. Thank you once again for giving us the opportunity to meet you as The Spa hotel Colossae Thermal Hotel family. With kind and warm regards
NOT a five star hotel for sure. The facility is old and run down. Pools are too small for the hotel capacity. Pool area is slippery and dirty. Pool outside access door slammed on my feet and cut my heel open. Beds were extremely uncomfortable.
Deniz
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก KEMAL BASTURK วันที่ 15 ธ.ค. 2023
Dear invaluable guest,First of all, we would like to thank you for choosing Colossae Spa & Thermal Hotel. Unfortunately, we are deeply sorry for your dissatisfaction. Your positive feedback as well as your constructive criticism are very important to us. At Colossae Spa & Thermal Hotel, our main goal is to provide our guests with the best service by analyzing guest expectations correctly and increasing our service quality by constantly renewing our service standarts. We work eagerly to make sure that our guests leave our hotel with the best memories. Please let me ensure you that your suggestions and feedback will be shared with the department managers. Once again, thank you for your interest in us and also letting us know how to make improvements in certain areas. Please gives us another chance in the near future and accept our sincere apologies for your inconvenience. We will be more than happy to see you again. Kind and warm Best Regards,
No information about the hotel was given at the reception.
Even though the hotel was very empty, I was given the room furthest away from center of hotel.
Dinner is not good at all
It is an open buffet but water is sold with money.
The thermal pool is very small and one section is not working.
The bed is not good at all.
The internet is very bad - slow
Breakfast products are of poor quality.
The restaurant chef is very rude to people.
Mutasem
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Dilek ŞEKER วันที่ 2 พ.ย. 2023
Dear invaluable guest, First of all, we would like to thank you for choosing Colossae Spa & Thermal Hotel. Unfortunately, we are deeply sorry for your dissatisfaction. Your positive feedback as well as your constructive criticism are very important to us. At Colossae Spa & Thermal Hotel, our main goal is to provide our guests with the best service by analyzing guest expectations correctly and increasing our service quality by constantly renewing our service standarts. We work eagerly to make sure that our guests leave our hotel with the best memories. Please let me ensure you that your suggestions and feedback will be shared with the department managers. Once again, thank you for your interest in us and also letting us know how to make improvements in certain areas. Please gives us another chance in the near future and accept our sincere apologies for your inconvenience. We will be more than happy to see you again. Kind and warm Best Regards,
Enjoyed my stay, excellent food and very nice staff
Isabel
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก KEMAL BASTURK วันที่ 12 ต.ค. 2023
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us. In the light of your feedback, it is our goal to maximize guest satisfaction and quality service in all areas of our hotel, so that you can always have a pleasant experience with us. Thank you very much for your valuable praise, which is a source of pride for our teammates. We hope to welcome you again soon on your next vacation. Thank you once again for giving us the opportunity to meet you as The Spa hotel Colossae Thermal Hotel family. With kind and warm regards
We really liked the amenities, the hotel has a nice indoor/outdoor pool and Turkish bath and nice hot spring (with separate indoor /outdoor pool). It really exceeded my expectation. The hotel included the breakfast and dinner, which basically will cover the whole day if you are OK having only 2 meals a day.
Overall we enjoyed staying there, Thanks to all staff and management...
Siamak
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก KEMAL BASTURK วันที่ 11 ต.ค. 2023
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us. In the light of your feedback, it is our goal to maximize guest satisfaction and quality service in all areas of our hotel, so that you can always have a pleasant experience with us. Thank you very much for your valuable praise, which is a source of pride for our teammates. We hope to welcome you again soon on your next vacation. Thank you once again for giving us the opportunity to meet you as The Spa hotel Colossae Thermal Hotel family. With kind and warm regards
Değerli Misafirimiz, Öncellikle Colossae Spa & Thermal Oteli tercih etmiş olmanızdan dolayı sizlere teşekkürlerimizi iletmek isteriz. Sizleri otelimizde ağırlamaktan dolayı mutluyuz. Göstermiş olduğunuz ilgiden dolayı teşekkür eder, sizleri yeniden aramızda görmekten memnuniyet duyacağımızı bilmenizi isteriz. Saygılarımızla, Colossae Spa &Thermal Otel, Misafir İlişkileri Departmanı
6/10 พอใช้
Danyel
20 ก.ย. 2023
Danyel
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก KEMAL BASTURK วันที่ 11 ต.ค. 2023
Dear Invaluable Guest , Thanks for staying with us. We appreciate your feedback!Best Regards
2/10 แย่มาก
william
9 ก.ย. 2023
william
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก KEMAL BASTURK วันที่ 2 ต.ค. 2023
Dear invaluable guest, First of all, we would like to thank you for choosing Colossae Spa & Thermal Hotel. Unfortunately, we are deeply sorry for your dissatisfaction. Your positive feedback as well as your constructive criticism are very important to us. At Colossae Spa & Thermal Hotel, our main goal is to provide our guests with the best service by analyzing guest expectations correctly and increasing our service quality by constantly renewing our service standarts. We work eagerly to make sure that our guests leave our hotel with the best memories. Please let me ensure you that your suggestions and feedback will be shared with the department managers. Once again, thank you for your interest in us and also letting us know how to make improvements in certain areas. Please gives us another chance in the near future and accept our sincere apologies for your inconvenience. We will be more than happy to see you again. Kind and warm Best Regards
10/10 ดีเลิศ
Mehmet
29 ส.ค. 2023
Mehmet
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก KEMAL BASTURK วันที่ 30 ส.ค. 2023
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us. In the light of your feedback, it is our goal to maximize guest satisfaction and quality service in all areas of our hotel, so that you can always have a pleasant experience with us. Thank you very much for your valuable praise, which is a source of pride for our teammates. We hope to welcome you again soon on your next vacation. Thank you once again for giving us the opportunity to meet you as The Spa hotel Colossae Thermal Hotel family.With kind and warm regards
Great all around. The best part is the pool! Rooms are spacious and the food in the buffet is decent.
Moe
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก KEMAL BASTURK วันที่ 30 ส.ค. 2023
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us. In the light of your feedback, it is our goal to maximize guest satisfaction and quality service in all areas of our hotel, so that you can always have a pleasant experience with us. Thank you very much for your valuable praise, which is a source of pride for our teammates. We hope to welcome you again soon on your next vacation. Thank you once again for giving us the opportunity to meet you as The Spa hotel Colossae Thermal Hotel family. With kind and warm regards
This hotel has nothing to do with 5 Stars! If we would talking about 2 Stars we could talk about an intermediate rating, but this hotel and room was terrible! Dirty, damaged furniture, low quality at all!
Daniel
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก KEMAL BASTURK วันที่ 29 ส.ค. 2023
Dear invaluable guest, First of all, we would like to thank you for choosing Colossae Spa & Thermal Hotel. Unfortunately, we are deeply sorry for your dissatisfaction. Your positive feedback as well as your constructive criticism are very important to us. At Colossae Spa & Thermal Hotel, our main goal is to provide our guests with the best service by analyzing guest expectations correctly and increasing our service quality by constantly renewing our service standarts. We work eagerly to make sure that our guests leave our hotel with the best memories. Please let me ensure you that your suggestions and feedback will be shared with the department managers. Once again, thank you for your interest in us and also letting us know how to make improvements in certain areas. Please gives us another chance in the near future and accept our sincere apologies for your inconvenience. We will be more than happy to see you again. Kind and warm Best Regards,
It has thermal pools which makes it interesting. They have a red pool which is a hot pool with red clay, indoor pool, outdoor pool, Turkish bath, sauna, jacuzzi. Accommodation is basic but clean. Breakfast and dinner is included and they have a lot of options specially for dinner! Really a unique and fun hotel!
Marie Ann
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก KEMAL BASTURK วันที่ 9 ส.ค. 2023
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us. In the light of your feedback, it is our goal to maximize guest satisfaction and quality service in all areas of our hotel, so that you can always have a pleasant experience with us. Thank you very much for your valuable praise, which is a source of pride for our teammates. We hope to welcome you again soon on your next vacation. Thank you once again for giving us the opportunity to meet you as The Spa hotel Colossae Thermal Hotel family. With kind and warm regards
2/10 แย่มาก
Emre
4 ส.ค. 2023
Emre
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก KEMAL BASTURK วันที่ 6 ส.ค. 2023
Değerli misafirimiz, Öncelikle Colossae Spa & Thermal Hotel'i tercih ettiğiniz için teşekkür ederiz. Maalesef, memnuniyetsizliğiniz için çok üzgünüz. Olumlu geri bildirimleriniz kadar yapıcı eleştirileriniz de bizim için çok önemli. Colossae Spa & Thermal Hotel'de temel amacımız, misafir beklentilerini doğru analiz ederek, hizmet standartlarımızı sürekli yenileyerek hizmet kalitemizi yükselterek, misafirlerimize en iyi hizmeti vermektir. Misafirlerimizin otelimizden en güzel anılarla ayrılması için canla başla çalışıyoruz. Öneri ve geri bildirimlerinizin departman yöneticileri ile paylaşılacağından emin olabilirsiniz. Bize gösterdiğiniz ilgi ve belirli alanlarda nasıl iyileştirmeler yapabileceğimizi bize bildirdiğiniz için bir kez daha teşekkür ederiz. Lütfen yakın gelecekte bize bir şans daha verin. Sizi tekrar görmekten çok mutlu olacağız.Saygılarımızla,
8/10 ดี
felix
เดินทางกับคู่รัก
27 ก.ค. 2023
ชื่นชอบ: พนักงานและบริการ
Older hotel. Need upgrade to carpet, AC and lights.
felix
เข้าพัก 2 คืน, กรกฎาคม 2023
การตอบกลับจาก KEMAL BASTURK วันที่ 27 ก.ค. 2023
Dear Invaluable Guest , Thanks for staying with us. We appreciate your feedback!Best Regards
6/10 พอใช้
AFROZ
4 ก.ค. 2023
AFROZ
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก KEMAL BASTURK วันที่ 25 ก.ค. 2023
Dear Invaluable Guest , Thanks for staying with us. We appreciate your feedback! Best Regards
We stayed only one night and most of the next day since we had a late flight out and got late check out for 3 pm. The staff were great. The breakfast and dinner were included and were good but not at the level of other hotels we stayed at in Turkey. There are multiple pools including a 25 meter square outdoor pool, an outdoor kiddie pool. A large indoor hot pool and kiddie pool and whirlpool. Finally there is the red pool. This I think may be natural mineral water but is was brown, had leaves and things floating in it and there was a wasp infestation near there. The other pools were great.
Thomas
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก Dilek ŞEKER วันที่ 25 มิ.ย. 2023
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us. In the light of your feedback, it is our goal to maximize guest satisfaction and quality service in all areas of our hotel, so that you can always have a pleasant experience with us. Thank you very much for your valuable praise, which is a source of pride for our teammates. We hope to welcome you again soon on your next vacation. Thank you once again for giving us the opportunity to meet you as The Spa hotel Colossae Thermal Hotel family. With kind and warm regards
Great hotel! Friendly and welcoming staff. Clean rooms. Large and tasty selection of food for breakfast and dinner. One downside during our stay was that the outside pool was not working (end dates changed every day).
Tatiana
เข้าพัก 8 คืน, พฤษภาคม 2023
การตอบกลับจาก KEMAL BASTURK วันที่ 13 มิ.ย. 2023
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us. In the light of your feedback, it is our goal to maximize guest satisfaction and quality service in all areas of our hotel, so that you can always have a pleasant experience with us. Thank you very much for your valuable praise, which is a source of pride for our teammates. We hope to welcome you again soon on your next vacation. Thank you once again for giving us the opportunity to meet you as The Spa hotel Colossae Thermal Hotel family. With kind and warm regards
The hotel is very large. It is designed for tour buses coming through. The front staff were very helpful. The rooms are adequate and clean. A little outdated but was in good condition and the beds were comfortable.
Stephen L
เข้าพัก 1 คืน, พฤษภาคม 2023
การตอบกลับจาก KEMAL BASTURK วันที่ 24 พ.ค. 2023
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us. In the light of your feedback, it is our goal to maximize guest satisfaction and quality service in all areas of our hotel, so that you can always have a pleasant experience with us. Thank you very much for your valuable praise, which is a source of pride for our teammates. We hope to welcome you again soon on your next vacation. Thank you once again for giving us the opportunity to meet you as The Spa hotel Colossae Thermal Hotel family. With kind and warm regards
Oda konforu çok yüksek, yataklar rahat. Kahvaltı ve akşam yemeğindeki yemeklerin tadı da kalitesi de güzeldi.
Çalışanlar ilgili,yardımsever ve çözüm odaklı.
Tek yaşanan sıkıntı ,aşırı yoğunluk durumunda birimler arasında bir senkron olamama durumu oluştu fakat hızlıca çözüldü.
Otel yönetimine ve çalışma ekibine teşekkür ederiz.
Eklenmeseni isteyeceğim tek şey böyle yüksek kalite hizmet veren bir yerde puro kül tablasını da envanterinize katmanız olabilir.
Teşekkürler
Ekrem Selçuk
เข้าพัก 2 คืน, พฤษภาคม 2023
การตอบกลับจาก KEMAL BASTURK วันที่ 8 พ.ค. 2023
Değerli Misafirimiz, Öncelikle zaman ayırıp bizler için böyle motive edici bir yorum yazdığınız için çok teşekkür ederiz. Geri bildirimleriniz ışığında, otelimizin her alanında maksimum misafir memnuniyeti ve kaliteli hizmet sunmayı hedefliyoruz, Ekip arkadaşlarımız için gurur kaynağı olan değerli iltifatlarınız için çok teşekkür ederiz.. Önerilerinizin ve geri bildirimlerinizin bölüm yöneticileriyle paylaşılacağından emin olmanızı isterim. Bize gösterdiğiniz ilgiden ve belirli alanlarda nasıl iyileştirmeler yapabileceğimizi bize bildirdiğiniz için bir kez daha teşekkür ederiz. En yakın zamanda bir sonraki tatilinizde sizi tekrar ağırlamaktan mutluluk duyarız. Spa Hotel Colossae Thermal ailesi olarak, sizlerle tanışma fırsatını bize verdiğiniz için tekrar teşekkür ederiz.Sevgi ve Saygılarımızla
Restoran çalışanları son derece profesyonel ve samimiydiler 🎉 ayrıca housekeeping hizmetleri gayet iyiydi, spada kese yapan bali’li çalışanlar çok iyi hizmet verdiler. Resepsiyon yogunluk sebebiyle maalesef yetersizdi !
Esmer Türkan
เข้าพัก 2 คืน, เมษายน 2023
การตอบกลับจาก KEMAL BASTURK วันที่ 2 พ.ค. 2023
Değerli Misafirimiz,Öncelikle Colossae Hotel Thermal olarak göstermiş olduğunuz nazik ilgiye ve vakit ayırıp yorum yazma nezaketinde bulunduğunuz için çok teşekkür ederiz.En yakın zamanda bir sonraki tatilinizde sizi tekrar ağırlamaktan mutluluk duyarız. Spa Hotel Colossae Thermal ailesi olarak, sizlerle tanışma fırsatını bize verdiğiniz için tekrar teşekkür ederiz.Sevgi ve SaygılarımızlaSaygılarımla,
otel personeli ilgili, ama otel 5 yıldızlı gibi değil, odalar yenilenmiş yine de binalar, iç ve dış mekanlar, ortam eski yüzlü, duş yapınca banyoyu su basıyor, kahvaltı, yemek çeşidi bol ama eşim akşam yemeğinden zehirlendi maalesef, hemşire var otelde, ilaç verdi bize, termal kısmı küçük bir de kalabalık oluyor…
sibel
เข้าพัก 2 คืน, เมษายน 2023
การตอบกลับจาก KEMAL BASTURK วันที่ 24 เม.ย. 2023
Değerli misafirimiz, Öncelikle Colossae Spa & Thermal Hotel'i tercih ettiğiniz için teşekkür ederiz. Olumlu geri bildirimleriniz kadar yapıcı eleştirileriniz de bizim için çok önemli. Spa Hotel Colossae Thermal 'de temel amacımız, misafir beklentilerini doğru analiz ederek, hizmet standartlarımızı sürekli yenileyerek hizmet kalitemizi yükselterek, misafirlerimize en iyi hizmeti vermektir. Misafirlerimizin otelimizden en güzel anılarla ayrılması için canla başla çalışıyoruz. Öneri ve geri bildirimlerinizin departman yöneticileri ile paylaşılacağından emin olabilirsiniz. Bize gösterdiğiniz ilgi ve belirli alanlarda nasıl iyileştirmeler yapabileceğimizi bize bildirdiğiniz için bir kez daha teşekkür ederiz. Konaklama yaptığınız süreçte konaklayan diğer misafirlerden yemeklerle ve herhangi bir rahatsızlık ile ilgili geri dönüş alınmamıştır. Ramazan ayı sonrası böyle bir durum gerçekleşmiş olabilir Sizi tekrar görmekten çok mutlu olacağız. Saygılarımızla
Pamukkale gezisi için kendi araçlarıyla gelenler için mükemmel bir konumda. çok büyük bir otel. Biz küçük butik otellerden daha çok hoşlandığımız halde bu büyüklükteki bir otel için gayet hızlı servis yapıyorlar hiçbir şeyi beklemiyorsunuz sonuçta etrafı gezmek tarihi yerleri görmek istiyorsanız Otel sizin için kalabilecek iyi bir otel.
ISMAIL CUNEYT
เข้าพัก 3 คืน, เมษายน 2023
การตอบกลับจาก KEMAL BASTURK วันที่ 24 เม.ย. 2023
Değerli misafirimiz, Öncelikle zaman ayırıp bizim için böylesine motive edici bir yorum yazdığınız için çok teşekkür ederiz. Geri bildirimleriniz ışığında, otelimizin tüm alanlarında misafir memnuniyetini ve kaliteli hizmeti en üst düzeye çıkarmak, bizimle her zaman keyifli bir deneyim yaşayabilmeniz için hedefimizdir. Bir sonraki tatilinizde sizleri en kısa zamanda tekrar ağırlayabilmeyi dileriz. The Spa hotel Colossae Thermal Hotel ailesi olarak sizlerle tanışma fırsatı verdiğiniz için bir kez daha teşekkür ederiz. Saygılarımla
We enjoyed the great pools and sauna this place offers. We were surprised to learn that a free dinner buffet was included. We thought there’d only be breakfast. There’s a large variety of food options to choose from. The room wasn’t as spectacular to be called “five-star”, but the room was clean and the shower was great. We came here for the spa anyway, and it’s a memorable experience
Jiandu
การตอบกลับจาก KEMAL BASTURK วันที่ 27 ก.พ. 2023
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us. In the light of your feedback, it is our goal to maximize guest satisfaction and quality service in all areas of our hotel, so that you can always have a pleasant experience with us. Thank you very much for your valuable praise, which is a source of pride for our teammates. We hope to welcome you again soon on your next vacation. Thank you once again for giving us the opportunity to meet you as The Spa hotel Colossae Thermal Hotel family. With kind and warm regards
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us. In the light of your feedback, it is our goal to maximize guest satisfaction and quality service in all areas of our hotel, so that you can always have a pleasant experience with us. Thank you very much for your valuable praise, which is a source of pride for our teammates. We hope to welcome you again soon on your next vacation. Thank you once again for giving us the opportunity to meet you as The Spa hotel Colossae Thermal Hotel family. With kind and warm regards
10/10 ดีเลิศ
Paulo Rogério
6 ต.ค. 2022
Paulo Rogério
เข้าพัก 1 คืน, ตุลาคม 2022
การตอบกลับจาก KEMAL BASTURK วันที่ 7 ต.ค. 2022
Dear Invaluable Guest , Thanks for staying with us. We appreciate your feedback! Best Regards,
The staff was very helpful. The hotel was beautiful.
Cynthia
เข้าพัก 1 คืน, กันยายน 2022
การตอบกลับจาก KEMAL BASTURK วันที่ 25 ก.ย. 2022
Dear Guest Cynthia, First of all, we would like to thank you for choosing Colossae Spa & Thermal Hotel. We are happy to welcome you in our hotel. Thank you very much for your valuable comments.Best Regards
10/10 ดีเลิศ
Sara
8 ก.ย. 2022
Sara
เข้าพัก 2 คืน, กันยายน 2022
การตอบกลับจาก KEMAL BASTURK วันที่ 10 ก.ย. 2022
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us. In the light of your feedback, it is our goal to maximize guest satisfaction and quality service in all areas of our hotel, so that you can always have a pleasant experience with us. Thank you very much for your valuable praise, which is a source of pride for our teammates. We hope to welcome you again soon on your next vacation. Thank you once again for giving us the opportunity to meet you as The Spa hotel Colossae Thermal Hotel family. With kind and warm regards
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us.Thanks for staying with us. We appreciate your feedback! Best Regards,
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us.Thanks for staying with us. We appreciate your feedback! Best Regards,
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us. In the light of your feedback, it is our goal to maximize guest satisfaction and quality service in all areas of our hotel, so that you can always have a pleasant experience with us. Thank you very much for your valuable praise, which is a source of pride for our teammates. We hope to welcome you again soon on your next vacation. Thank you once again for giving us the opportunity to meet you as The Spa hotel Colossae Thermal Hotel family. With kind and warm regards
8/10 ดี
Muhammad
31 ส.ค. 2022
Muhammad
เข้าพัก 1 คืน, สิงหาคม 2022
การตอบกลับจาก KEMAL BASTURK วันที่ 1 ก.ย. 2022
Dear Invaluable Guest , Thanks for staying with us. We appreciate your feedback! Best Regards,
Saubere Anlage, sehr freundliches Team, leckerer Wein, tolles Essen. Thermalbad ist sehr heiss und entspannend. Die Lage ist sehr praktisch für einen Besuch bei den weißen Kaskaden von Pamukkale( Hierapolis).
Özgür
เข้าพัก 2 คืน, สิงหาคม 2022
การตอบกลับจาก KEMAL BASTURK วันที่ 13 ต.ค. 2022
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us. In the light of your feedback, it is our goal to maximize guest satisfaction and quality service in all areas of our hotel, so that you can always have a pleasant experience with us. Thank you very much for your valuable praise, which is a source of pride for our teammates. We hope to welcome you again soon on your next vacation. Thank you once again for giving us the opportunity to meet you as The Spa hotel Colossae Thermal Hotel family. With kind and warm regards
Es war sehr toll Personal und sonstiges war super, zimmer ist nur zu empfehlen
Erhan
เข้าพัก 1 คืน, สิงหาคม 2022
การตอบกลับจาก KEMAL BASTURK วันที่ 12 ส.ค. 2022
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us. In the light of your feedback, it is our goal to maximize guest satisfaction and quality service in all areas of our hotel, so that you can always have a pleasant experience with us. Thank you very much for your valuable praise, which is a source of pride for our teammates. We hope to welcome you again soon on your next vacation. Thank you once again for giving us the opportunity to meet you as The Spa hotel Colossae Thermal Hotel family. With kind and warm regards
4/10 แย่
Nuno
1 ส.ค. 2022
Nuno
เข้าพัก 1 คืน, กรกฎาคม 2022
การตอบกลับจาก KEMAL BASTURK วันที่ 3 ส.ค. 2022
Dear Invaluable Guest ,
Thanks for staying with us.
We appreciate your feedback!
Best Regards,
Pamukkale seyahati düşünen aileler için güzel bir tercih. Çevre düzenlemesi oldukça güzel. Otel çalışanları güler yüzlü. Kahvaltı ve akşam yemeklerinde çeşit çoktu ve geneli lezzetliydi. Tekrar konaklamak isteyebileceğim bir otel.
CENGIZ
เข้าพัก 2 คืน, กรกฎาคม 2022
การตอบกลับจาก KEMAL BASTURK วันที่ 27 ก.ค. 2022
Değerli Misafirimiz, Öncelikle zaman ayırıp bizler için böyle motive edici bir yorum yazdığınız için çok teşekkür ederiz. Geri bildirimleriniz ışığında, otelimizin her alanında maksimum misafir memnuniyeti ve kaliteli hizmet sunmayı hedefliyoruz, Ekip arkadaşlarımız için gurur kaynağı olan değerli iltifatlarınız için çok teşekkür ederiz.. En yakın zamanda bir sonraki tatilinizde sizi tekrar ağırlamaktan mutluluk duyarız. Spa Hotel Colossae Thermal ailesi olarak, sizlerle tanışma fırsatını bize verdiğiniz için tekrar teşekkür ederiz.
Saygılarımızla
Fantastisk sted for familien med børn vil klar anbefaler det.
Hotelet ligger i et smuk sted og tæt ved en lille hyggeligt by 5 min med bilen.
Og vedr. Maden så var den til alle smag.
Omar
เข้าพัก 2 คืน, กรกฎาคม 2022
การตอบกลับจาก KEMAL BASTURK วันที่ 14 ก.ค. 2022
Dear guest, First of all, thank you very much for taking the time to write such a motivating comment for us. In the light of your feedback, it is our goal to maximize guest satisfaction and quality service in all areas of our hotel, so that you can always have a pleasant experience with us. Thank you very much for your valuable praise, which is a source of pride for our teammates. We hope to welcome you again soon on your next vacation. Thank you once again for giving us the opportunity to meet you as The Spa hotel Colossae Thermal Hotel family. With kind and warm regards
The room was ok. Property doesn’t have working internet in lobby or room. It’s far from Pamukkale and cab/taxi charges 100 liras for one way there. The plus points were the swimming pools indoor and outdoors / other water activities. My son wanted to play games on the premises in the game room and everything was chargeable. The lunch selection wasn’t good either. We checked out and didn’t wait for dinner and headed back to IST - didn’t wait to experience dinner.
Amna
เข้าพัก 1 คืน, กรกฎาคม 2022
การตอบกลับจาก KEMAL BASTURK วันที่ 15 ก.ค. 2022
Dear invaluable guest, First of all, we would like to thank you for choosing Colossae Spa & Thermal Hotel. Unfortunately, we are deeply sorry for your dissatisfaction. Your positive feedback as well as your constructive criticism are very important to us. At Colossae Spa & Thermal Hotel, our main goal is to provide our guests with the best service by analyzing guest expectations correctly and increasing our service quality by constantly renewing our service standarts. We work eagerly to make sure that our guests leave our hotel with the best memories. Please let me ensure you that your suggestions and feedback will be shared with the department managers. Once again, thank you for your interest in us and also letting us know how to make improvements in certain areas. Please gives us another chance in the near future and accept our sincere apologies for your inconvenience. We will be more than happy to see you again. Kind and warm Best Regards,
8/10 ดี
Muammer
เดินทางกับครอบครัว
6 ก.ค. 2022
Muammer
เข้าพัก 2 คืน, กรกฎาคม 2022
การตอบกลับจาก KEMAL BASTURK วันที่ 7 ก.ค. 2022
Dear Invaluable Guest , Thanks for staying with us. We appreciate your feedback! Best Regards,
Bir zamanlar daha gösterişli ve temiz idi. Ancak biraz yıpranmış, çalışanlar çok yorgun, oda sayısı- çalışan sayısı arasında denge yok..
MEHMET
เข้าพัก 1 คืน, กรกฎาคม 2022
การตอบกลับจาก KEMAL BASTURK วันที่ 4 ก.ค. 2022
Değerli misafirimiz, öncelikle Colossae Spa & Thermal Hotel'i tercih ettiğiniz için teşekkür ederiz. Ne yazık ki, memnuniyetsizliğiniz için çok üzgünüz. Olumlu geri bildirimleriniz ve yapıcı eleştirileriniz bizim için çok önemlidir. Colossae Spa & Thermal Hotel'de ana hedefimiz, misafir beklentilerini doğru analiz ederek misafirlerimize en iyi hizmeti sunmak ve hizmet standartlarımızı sürekli yenileyerek hizmet kalitemizi arttırmaktır. Hevesle misafirlerimizin iyi anılar ile otel ayrılmanız için çalışıyoruz. Lütfen öneri ve görüşleriniz bölüm yöneticileri ile ortak olacağını sana garanti edeyim. Bize gösterdiğiniz ilgiden ve belirli alanlarda nasıl iyileştirmeler yapacağımızı bize bildirdiğiniz için bir kez daha teşekkür ederiz. Lütfen yakın gelecekte bize bir şans daha verin ve rahatsızlığınız için içten özürlerimizi kabul edin. Sizi tekrar görmekten çok mutlu olacağız. Nazik ve sıcak Saygılarımla,