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"Hunter at the front desk brought me 2 feather pillows....much more comfortable than the pillows on the bed.....heavenly !!! It helped me get a much needed night's sleep. Thank you!!"

"Excellent room,very friendly and helpful staff. Lovely dining room. Very convenient location to all events, activities and downtown businesses. Will definitely stay there again when I am in Cazenovia!"

"Everything was perfect except the shower was cold. Restaurant was fantastic"

"Staff can read the room."

"Came back to room after dinner around 7:30 pm and found that my room had not been made nor my towels changed. Asked front desk to have someone make our room. Front desk person was alone and couldn’t help address the issue at hand. Breakfast ran out of pancake mix. Coffee canteen empty at 9 pm."

"Beautiful property, felt like home. The breakfast was delicious! They even surprised us with cake for our wedding anniversary. The towels and sheets smelt amazing! "

"Nice hotel. Clean and comfortable. Stay was very nice and took good care of our family even let us check in when we arrived early. Breakfast was good and coffee was available all day."

"Omg. It is so so so bad. It is so dirty. Really like hotel in South Sudan."

"Very helpful and very clean"

"The staff always very nice and helpful"

"ok place to get a good night sleep!!!! found a fun pub to have a dinner and drink local…. if you want a hotel with a good breakfast stay somewhere else… this just had cereal and breakfast bars and yogurt… and coffee and oj"

"Room and staff were great. Breakfast was great. Definitely come back again. Thank you"

"none"

"My room was absolutely filthy; there was hair all over the bathroom including the sink. The hallways smelled like straight weed. There are not mini fridges in the rooms. The back door was not working so you had to walk to the front door when you wanted to enter. For some reason at random times there was full bedding just piled in the hallways. The air conditioning is severely outdated. I will be working in the area for a few months. I have opted to re locate."

"We did not stay due to the condition of the rooms. Upon arrival the entry way and lobby was unswept with what looked like construction dust, in addition to some older dog poop outside. Then after we entered one of the rooms, one was dirty. Blood stains, large yellow pee stain and hair on the duvet. The A/C cover was accidentally knocked off (not broken) and it was obvious it had not been cleaned in a long while and has animal feces in it. In the second room had a light in the bathroom chirped...

"We like Giovan and the rest of the staff"