Search Hotels Near Dell Diamond, Austin

"I reported at breakfast that toilet tank was continuously running and that valve changing water from tub to shower was stuck so unable to shower. Returned in the evening to find that toilet was not running and then realized we were unable to use toilet because they had resolved the issue by turning the water off at the wall. The staff from the front desk came at 10:15 pm after I called … with difficulty he was able to unstick the shower valve for us but now stuck in shower position. I turned the water to the toilet back on so it continued to run the rest of our stay."

"Room was clean. Lobby is very nice. Great location. Did not care for the tv. Not many channels to watch and no options to use any streaming channels. Kind of a bummer for an otherwise great place to stay"

"The staff was friendly and the property was great. I loved my room and will definitely be back to enjoy the pool when it warms up."

"This hotel is nasty. Stains on the ceiling, floor, towels, and wall. I immediately started calling other rooms but everyone was booked due to all the activities going on. I would never stay here again. "

"Front Desk tried to charge for early check in. When I call it was $50 and when I arrived she said $25. I got it waived but feel this was inappropriate. We stay at Hampton Inns all over the US and never had that situation."

"I love how clean the place was and room was so clean"

"This was the worst stay ever. When I arrived the staff was arguing with a guest. The room had black mold. Black mold in the shower. When you turn the air on - you can smell it. I woke up and my entire face was swollen. The bathroom fan was ripped from the ceiling. There was literal black curly hair on the walls in the bathroom. The stove was burned and had wires exposed. There was weed smells everywhere. My key card stopped working 3 times after I checked in. Everytime I had to get a new one - at least 3 people were there for the same thing - their key card stopped working. The girl at the front desk took 15-20 mins breaks every hour. They closed a gate at the desk after 10 and we had to wait. When I asked for a new room - I was told there was none. We could not move. We were forced to stay and told the manager who could issue the refund wasn’t in until Monday. while I was talking to her - another staff and a different guest got into it. The staff also allowed one man to sit in the hallway stairs and the the front lobby and blare his heavy rock music so loudly you had to almost yell to talk. He just sat there and the staff said “yea he can stay” DO NOT STAY HERE. DO NOT STAY HERE. DO NOT STAY HERE."

"Beds had stains and the bathroom were stain and not very clean for paying over $200 a night! Wish I would have looked for another place."

"Clean room. Bed and pillows were very comfortable. Staff was professional and helpful. "