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The Golden Palms Hotel & Spa Delhi

3.0 star property
A peaceful urban retreat in Delhi where travelers can savor international cuisine, relax in garden surroundings, and rejuvenate with spa treatments

Choose dates to view prices

The Golden Palms Hotel & Spa Delhi offers a tranquil escape in Preet Vihar with a garden and playground. Enjoy international dishes at Ambrosia restaurant, plus massage and aromatherapy services. Free in-room WiFi and dry cleaning are available, with highly praised staff.

Reviews

5.8 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ฿1,547
฿1,624 total
includes taxes & fees
22 May - 23 May

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Policies

Check-in

Check-in start time: noon; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 20 March 2026 to 31 December 2027 (completion date subject to change). The following areas are affected:
  • Business centre
  • Fitness facilities
  • Hallway
  • Spa
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

6 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 499 to 499 for adults and INR 299 to 399 for children
  • Airport shuttle fee: INR 1400 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside Food Prohibited
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Alcohol is not served at this property

Frequently asked questions

Is The Golden Palms Hotel & Spa Delhi pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Golden Palms Hotel & Spa Delhi?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at The Golden Palms Hotel & Spa Delhi on 22 May 2026 start from ฿1,547, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Golden Palms Hotel & Spa Delhi?

Self-parking and valet parking are free at this property.

What time is check-in at The Golden Palms Hotel & Spa Delhi?

Check-in start time: noon; check-in end time: midnight.

What time is check-out at The Golden Palms Hotel & Spa Delhi?

Checkout is at 11 AM.

Does The Golden Palms Hotel & Spa Delhi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:30 AM-10:30 PM on request. A fee of INR 1400 per vehicle applies.

Where is The Golden Palms Hotel & Spa Delhi located?

Located in Patparganj, this spa hotel is within 2 miles (3 km) of Max Super Speciality Hospital, Lal Bahadur Shastri Hospital and Sanjay Lake. Laxmi Nagar Market and Laxmi Nagar are also within 3 miles (5 km). IP Extension Station is 9 minutes by foot and Mandawali - West Vinod Nagar Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.8

7.0

Cleanliness

6.0

Location

5.2

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 2 out of 28 reviews
Rating 8 - Good. 7 out of 28 reviews
Rating 6 - Okay. 8 out of 28 reviews
Rating 4 - Poor. 6 out of 28 reviews
Rating 2 - Terrible. 5 out of 28 reviews

Reviews

Verified

2/10 Terrible

Vishal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Services and staff need improvement.

The complimentary breakfast was denied by hotel on both days although booking email clearly states that it's included. The bathroom shower and fittings were totally rusted and leakage water flowed into the room. The hotel staff and hotels.com did not care to help and resolve despite calls to front desk and customer service number.
Verified

8/10 Good

Gagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet, reachable , okay hotel for what i paid.

The staff was good and understanding at hotel reception upon check- in.
Verified

6/10 Okay

Manish

Liked: Room comfort
Nice stay
Verified

4/10 Poor

Aditya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

stay at golden palm

Reception, restuarant and floor area were not clean.
Verified

6/10 Okay

Ravinder

Disliked: Staff & service

Energy is lacking.

Satisfactory
Verified

2/10 Terrible

Mrinal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

screwed up experience

1. The entire night air conditioning did not work in "golden palm and spa". This situation was after maintenance checked and comfortably said "sir wait for 2 hours it will work". The next 10 long hours we were sweating. Never going back. 2. Washbasin tap was broken. It gave us continuous extreme hot water. Very disappointing experience. 3. It doesnt end here. Next morning during our breakfast we were asked to pay for it even after having clearly mentioned in our itinerary. Its a clear opposite of being hospitable. Never going back to golden palms and hotel.com
Verified

10/10 Excellent

Great at this price.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

it was comfortable quick service, clean room and good food.
Verified

8/10 Good

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Overall its a good experience
Verified

4/10 Poor

Rupesh

Disliked: Staff & service

Shocking experience

Worst experience Very less items in buffet breakfast. This is d third time i m visiting and Ac never works as usual. Room phone was also not working, u have to call from ur phone to the reception.
Verified

2/10 Terrible

G G LALWANI

Disliked: Cleanliness, staff & service

Hopeless Service

It was total dissatisfaction even after complaining No follow up from Hotel Staff AC systems not working, Honey Bees found, No Hot Water, No pressure in Water Supply & above all they sell Mineral Water for Rs 116/- per bottle & also during buffet breakfast charge you for Tomato Ketchup & MANY MORE COMPLAINTS.
Verified

6/10 Okay

satyam

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Fairly comfy hotel in east delhi

Contrary to what is advertised, currently there is no functional gym in the hotel. Also the spa opening hrs are from 9 am to 6 pm which could be extended
Verified

2/10 Terrible

Shailesh kavi

Disliked: Staff & service, room comfort

very bad service,

I will never recommend any one to stay in Hotel palm. Bad room service..staff not friendly, not professional, Quality of service not at all to the mark.
Verified

6/10 Okay

Divya Sharma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worthy enough but locality spoils it all

Stay in hotel is nice but as soon as you think of stepping out nothing seems to be available. you have to walk on either sides ,almost 500-800 mts, to avail some auto or public transport. Nearest metro station, anand vihar, is also 2kms far off. Apart from locality everything else about the hotel seems to be fine. Food is also appreciable. Better book a cab if you're looking for stay in here.
Verified

4/10 Poor

Sahil

Disliked: Staff & service

Ac's not in perfect condition

I changed my room once because of the ac cooling .
Verified

8/10 Good

Anu

Liked: Cleanliness, property conditions & facilities, room comfort

Good Value for money

Nice & perfect. 2nd time. Good food. Comfortable room. Acceptable service.All the best !! Anu
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Check in out was smooth, clean rooms, service was good. However, food was not that great. Overall a decent place for a short stay.
Verified

8/10 Good

Karishma

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Excellent Rooms...Bad Room Service...Average Food

Big & comfy ROOM (and Bed) with all amenities....The FOOD choices were very limited and tasted pretty average...And although the RESTAURANT service was excellent, the food in the dinner buffet was cold. ROOM SERVICE was Super Slow!! I ordered tea at 9am & got it at 10am... I mean seriously!? an hour for a cup of tea? Also, the SPA forgot to remind me about the appointment & were least bothered that I didn't come...Its a vacation & I expected them to call...Just remember not to depend on the Hotel staff too much, and try eating somewhere else & it will be the perfect place to stay.
Verified

8/10 Good

K Varun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel to stay

I booked this hotel for my parents who were visiting Delhi, they enjoyed there stay at this hotel. Thanks to the hotel team for all the help they have done. Thanks, Varun.K
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I left early the next day

Never build a hotel near a police station and then absolutely don't call such a hotel a spa.
Verified

2/10 Terrible

Cheated

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience, indifferent staff, stay away

In a partially occupied hotel and absolutely free reception it took staff more than 15 mins to check us in. Lift wasn't functioning, AC wasn't working, toilet kit in the bathroom was half empty. Upon check out hotel wasn't able to help me find taxi. Overall a disastrous stay.
Verified

6/10 Okay

Shubrajeet

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Ok

Did my reservation 7 days in advance but i had to wait at lobby for 45-50mins to get my room. Food menu shows round a clock but most of the items are not availaible. Had a bad experience which i complained to frontoffice manager. Morning buffet(breakfast) is not at all impressive.
Verified

4/10 Poor

Amit K

Disliked: Staff & service
Verified

4/10 Poor

Shekhar

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Verified

10/10 Excellent

Sujit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

6/10 Okay

Pranjal

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service