Disappointing...as I was very keen on the location suitability , for future stay ! But , I am sorry to say, it appeared the hotel is closing down , or changing hands !! The restaurant was almost non-operable, and the 're-confirmed availability' bar had nothing to offer, or was shut down. On arrival day, order of coffee after long wait, had to cancel as there was no milk in the kitchen. Ofcourse , there was a storm, so no milk was coming … !!
เข้าพัก 3 คืน, พฤษภาคม 2018
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Monish
2 มี.ค. 2018
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ
Check in guy was super nice and let me check in early. Overall the room was big and very comfortable. The watchman was super nice. However the checkout staff could use some guest service training. There is nothing around the neighborhood in terms of food and pubs, but is quick drive to nearby attractions.
My family stayed in two rooms: 1) suite; 2) lux. I have to admit that the hotel staff were kind enough to change our room to a suite room when we had problems The only good thing about this hotel is its closeness to most places of interest. Major highlights:
- Previous customer's socks were in the washroom of the suite room;
- Absolutely no towels in the first day in the suite room and they brought them only after we called and visited them on several occasions;
- The blankets looked dirty and some of them had even holes;
- The room keys had problems and we had to use the hotel's master key for some time until they fixed the key problem; imagine a master key in the hands of a stranger;
- The heaters in the room didn't work at all. We visited in December and the rooms were not warm enough;
- One of the TVs in a suite room had its constant problems and we could never use it;
- One of the rooms did not have hot water in the morning some days;
- They always make mistakes when filling C form. I had to ask them to remake the C form 4 times because they made typos every time;
- The suite room didn't have a refrigerator and the complimentary items of the mini bar including tea, coffee, sugar and kettle were totally absent and we got them one by one only after we requested several times
- The rooms were not as clean as a four star hotel is supposed to be;
- We had so many problems that we were even embarrassed to ask at some point.
I stayed at Mantra for 2 nights. Keep in mind that this hotel is on the outer skirts of Delhi & is a bit of a challenge to find, but it is in a very safe neighbourhood.
The room that I stayed in was very comfortable. Bathroom could have been a bit cleaner as the shower head looked a bit modly & the drain was a bit clogged as well.
The staff of the hotel is very accommodating & friendly. They are ready to assist you right away should you need anything.
I would recommend dining whilst in inner Delhi because there aren't many restaurants near Mantra & the restaurant in the hotel is really nice but slightly expensive for India.
Transportation is another hassle. If you plan on seeing Delhi, I would recommend that you take a taxi or uber. It was difficult to find transportation that would take me back to the hotel given it was far. I took the metro from karol bagh to lajpat nagar & still was having difficulty finding an auto to take me. Make sure to call an uber.
Other than that, just a few minor things that could have been better but I enjoyed my stay nonetheless.
It's not too pricy, the rooms are great and the service is superb. I had a large party traveling from the U.S. and the hotel staff constantly accommodated my many needs without compliant. Definitely recommended!
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Nalin
25 ก.ค. 2016
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Below stardard
It was not a Four Star hotel & room has old towels, dusty curtains & stained bed decor cover.
Though no fault of the hotel, regrettably though I had booked a room with breakfast using trivago & then forwarded to hotels.com, the voucher & hotel said no breakfast. I had to pay extra for the breakfast.
Even at the Hotel I showed the Manager & when I called hotels.com from the hotel reception, I explained that as per the hotels.com phone app, there is only rooms with breakfast & NO option to book without breakfast.
Please check.
My guest checked in without any problem. The staff let him in without advance payment as they knew us.
The breakfast was ok and the guest had no problem in the Hotel.
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
meru
3 มิ.ย. 2016
ชื่นชอบ: พนักงานและบริการ
Good hotel
It's a good hotel. Staffs are very polite but the rooms and decor, furnishings are a bit dated . Bit far from the market and offices
The staff here was amazing, very friendly and helpful. Location was a bit out of the way, in a quiet clean neighborhood; a short (10 minute on walkable roads) walk to New Friends Colony market where food and shops are located. Good water pressure in the shower, good breakfast buffet. The only down side was that the internet was very unreliable, it would frequently go out and take a long time to get back on. Also, our TV stopped working at least four times during our weeklong stay - the staff always responded quickly and got it working again, but kind of annoying. All in all it was a good place but be aware of the poor internet.
I little off the beaten path so good for relaxing and quiet. But not super convenient if you want to be right in the mix of things. Eating and getting out is a bit of a chore unless you're content to eat at the limited hotel restaurant. Otherwise, lovely hotel with wonderful rooms.
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
ผู้เข้าพักจริง
17 เม.ย. 2016
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Safe and clean
Safe area, clean, nice room, but not quite 4 stars. Breakfast not really good.
The terrace is very nice and the restaurant is good. The area is quiet and walkable, but it is rather far from many attractions. The restaurant Indian Accent is very close.
I never expected this kind of large rooms and nice food in a hotel like this. Its in quaint place of Friends Colony and perfect for any business or family travel.
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
12 ธ.ค. 2015
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Good basic hotel
Good stay...no issues for the one night I stayed here
This was a last minute stay in Delhi that we booked. The hotel is located in Friends Colony, a posh walled neighborhood with several other nice hotels and restaurants in walking distance. The hotel was very nice, we had a suite with kitchenette, full western bathroom, separate bedroom and two balconies. The restaurant was open late and served a variety of meal options. Excellent free continental breakfast in the morning that you could take from their roof-top terrace.
I stayed here for five nights while doing business in Noida and Delhi. The staff are nice and very helpful. Free bottled water in the room (as many as you like) is included and the breakfast is good. If you are American, ask for bacon (yes they have bacon) extra crispy. Omelets and eggs made to order, even pancakes. Like most hotels in India, they turn off the boiler at 11 AM but they are happy to turn it on and in 20 mins you'll have hot water. The internet is very slow.
Arrived in middle of the night to warm welcome. The rrom was large and comfortable with helpful staff. The breakfast is generous and we especially liked the Indian vegetables & parathas. Large pool and daily paper was Real treat. Evening meals are very good