I booked a single night at Hotel Waves with my wife and 6yr old daughter as we had an early flight home to Denmark.
This was the worst hotel experience I had in my two weeks travelling in India. I would STRONGLY recommend not to stay with this hotel.
First, upon my arrival at Hotel Waves, I explained I had pre-paid with Hotels.com. The guy at the front desk said they do not accept pre-payment and tried to convince me that I should pay for the room (again). Upon my showing my Hotels.com receipt and asking to speak with a manager, they finally accepted my pre-paid booking.
Next, the room they first placed us in was occupied by someone else. We noticed this after putting our bags in the room and then finding clothing in the washroom.
Finally, when I booked my room, I chose an 'executive' room which had various upgrade features from a standard double bed room such as a bath tub, TV, and king size bed. The room I was given had none of this so I returned to the front desk to point this out and ask to be moved. They tried to argue that I was infact given an executive room. I pulled out my booking confirmation again and had to argue my point, showing the room description on the Hotels.com booking for them to finally move me to an executive room.
Last, but not least, upon checkout, I again had to argue with a new guy at the fron desk that my room was prepaid. And they also incorrectly had three bottles of mineral water charged to my room in error.