the first thing is wifi was not working
the room which i booked has mini fridge but there was none
also the room included a buffet breakfast but there was none, it was a la carte but still the service was so poor i had to leave because it was taking so long for them to bring things also they didnt have enough quantity of food to feed me
เข้าพัก 1 คืน, กันยายน 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
dinesh
6 ก.พ. 2023
ไม่ชื่นชอบ: พนักงานและบริการ
Only thing I like is Mr Sharma at front desk was very helpful and polite!
เข้าพัก 4 คืน, มกราคม 2023
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Takahiro
14 มี.ค. 2026
ชื่นชอบ: พนักงานและบริการ
停電が多い
เข้าพัก 4 คืน, มีนาคม 2026
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Rupinder Pal
14 พ.ค. 2025
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Overall okay. Just attitude and service of staff was not good
เข้าพัก 2 คืน, พฤษภาคม 2025
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
Kiran
2 มี.ค. 2023
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
great customer service, friendly staff , very corteous.
didnt like the room condition. bathroom shower and sink was blocked, bedding had to be changed.
I checked into a very sub standard room where the AC was running full blast in the peak of Delhi winter and there was a smell in the bathroom. I was ready to walk out, but I commend the management and staff for insisting that I give them a chance. They shifted me to a MUCH better room where the heating actually worked. The breakfast buffet was very good for the price and the hotel was crowded which is a good sign. Average hotel but with excellent management and staff which makes up for everything. Its the people that make this property.
Reception staff was not trained enough to talk decently. Lots of mosquitoes and fuming smell throughout the hotel.
I booked a non-smoking room but they giving me a smoked room with puking smell in the hallway
It was the worst experience. No AC in the reception I had to wait there in 50 degrees for 2 hours as my check in was 12:30pm. Then my food was burnt and also when I asked for a water bottle they gave me a hot water bottle. I am so disappointed with the service and it feels like I wasted my money.
It was worst. Rude behavior of staff , will give 0 rating for cleanliness of rooms, poor service.
will never recommend anyone in my life to stay in this hotel.
I would give zero stars if there was an option. The room was dirty, mosquito infested, sheets were damp, air conditioning was non functional. Worst hotel I have ever stayed in.
Too much formal staff , no feelings for customers , just stick to self made dry and rigid terms
เข้าพัก 1 คืน, มีนาคม 2019
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Debu
12 ก.ย. 2016
ชื่นชอบ: ความสะดวกสบายของห้องพัก
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Nice Building But as functional hotel its Bad,
Reached Hotel at 9.00 PM after a very tiring journey, though I had informed the Hotel about my late Check in , you would expect them to be ready from the normal check in time 12.30 pm. But to my surprise rooms where not ready and my family had to wait 30 mins for the first room and the second room was given after an hour.
when we entered the room , the master card key did not fit into the power slot properly , making power go off every 3 mins. this was rectified by housekeeping by inserting another card into the slot to make the connection tight.
The menu was impressive but the guy taking orders had no idea about the continental stuff mentioned. Chicken Crispy with Gherkin and other vegetables was the normal chilly chicken , Mushroom soup had no mushroom pcs and was served cold , A exotic Burger was a simple burger with tomatoes. But the shocker was that payment has to be done immediately as this account is different than the hotel room account.
Later on the Toilet Mirror bulbs stopped functioning and could not be repaired. The hot water kettle kept in the room was damaged and broken , maybe by some previous guest , but housekeeping had no idea , but replaced it when I complained. Another shocker was that there is no complimentary breakfast served, and they call this a Business hotel ??? , Expedia should have informed me this prior to booking , nowadays you don't find any business hotel without complimentary breakfast.
Bell Boy availability is scarce.
Things I really liked: the helpful staff, the clean and well-maintained facilities and rooms, the quiet environs and the well-appointed rooms.
Things that need improvement: the food in the restaurant is overpriced and the quality is not too great, especially for the price. The regional breakfast items are good but main courses could do with a serious overhaul.