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"Everything about this place deserves 10/10 —from the rooms to the staff. Everyone has been incredibly pleasant, helpful, and easy to communicate with, making my children and me feel very comfortable during our stay. The atmosphere is welcoming, and the service truly stands out. I would always recommend this hotel to anyone looking for a great place to stay in the city. Simply the best, hands down! "

"parking area was well lit for evening parking, staff very acommodating, and helpful. on site dinning from 5 to 10pm"

"Bed was hard "

"No hot water and not super friendly when i inquired about it. I chimmed in when a staff member was commenting on the complaints of no hot water anf oyher things so i thought i should just let thrm know i was one as well. Other then that it was fine"

"Staff is friendly and parking is easy"

"This hotel was filthy. I had to change my room twice. First room 129, filthy sheets and bedding. Second room 112, smelled like dog urine. A dog chewed up some items in the room and there was dog hair all over. The pull out mattress had what looked like droppings and stains. The third room was much better. They advertised the indoor pool as heated but it was FREEZING! Not only the pool water but the room itself. The staff checked it for me and the temp was around 71/72. They apologized and...

"The lady who checked me in was beyond friendly and had such a welcoming smile. I wish I remembered her name. But she was a lovely and friendly lady. Exact type of person you want to have welcoming guests. "

"yes"

"Everything was great. My only recomendation would be having a coffee maker in the room."

"Besoin de renovation a exterieur"

"Room ok. Breakfast ok. Staff nowhere to be found. Front desk staff had “be back in 15 minutes “ sign up most of the time "

"We and many others were told at check in that breakfast began at 6am but it starts at 7 on the weekend. Seems small and insignificant but caused issues that Saturday morning."

"Toilet was not working properly and room furnishings were adequate but strangely arranged and made little sense. Room was Not appealing at all"

"There were positives and negatives. This hotel could be better maintained. On the positive side, the breakfast was great, location is excellent, nice, clean gym, staff was friendly although housekeeping not as responsive as I would have liked. Specifically, I could have easily grabbed a towel from the gym on my way out but asked the front desk for one instead. They said they would send housekeeping up with one. I waited a long time then got one from the person on the floor cleaning the rooms....

"Limited breakfast, bathroom could’ve been cleaner. "

"good"

"Room was clean and comfortable. Elevator needed to be mopped and interior surfaces were a bit “smeary.” Room door latch had a learning curve!"

"Very clean and staff were super friendly."

"Breakfast needs work. Poor selection of breads."

"I found this hotel to be one of the best that I’ve been in a long time. The room was clean the pool area clean when there was no towels and I text and they brought clean towels. The employees themselves. cleaning staff the front desk staff. They were amazing very pleasant. Only one complaint. Bed was hard as a rock, but I definitely recommend this hotel."