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"This was a wonderful experience, very friendly staff who were always ready to help, offering glasses of chilled water in the spacious and well-furnished public rooms and alcohol in the evenings. We stayed in the large Shakespeare room, often used as a Bridal Suite. The spa is great, with a good sized pool, a jacuzzi and unusual sauna. Really good breakfasts served in bedrooms and at the nearby sister-hotel Milsoms. The fine dining at the main restaurant on the nearby River Stour was sublime,...

"Some brilliant staff, some probably new staff but on average very good staff. Good food."

"Very lovely to be staying here we will return "

"Lovely friendly staff. Room was clean and tidy. "

"Nice for golfers as family stay is look elsewhere "

"Visually the place makes a very good impact. Dinner, the food was excellent as were the staff. Breakfast … we’d booked it at check in. We turned up to breakfast and there was nothing booked , the service at breakfast was okay , we did have to case up something. But overall we had a very good stay and would return."

"Calm atmosphere. Helpful and polite staff. Everything was as expected and I enjoyed my stay as usual."

"Very comfortable room & bed. Superb meals in the elegant Carrier drawing room. Slight downside in that we were kept waiting to sign in. Disappointing that mostly the flowers on display were artificial, despite having a cut-flower garden outside."