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"The rooms were dirty we found candy bags behind bed . Pieces of a game. The rugs were dirty."

"Great hotel!"

"The hotel is clean, staff are friendly and helpful and the location is central and perfect for accessing multiple attractions. Close to the freedom trail, Boston Common, Faneuil Hall, many historic landmarks, the aquarium and waterfront, the Hyatt offered everything we needed as a family of 3 over 4th of July weekend."

"The location was perfect, the room was modern and clean, the luggage storage was super convenient, and it was overall a great experience. Comfortable bed and great breakfast, too!"

"We booked for three nights and only ended up staying two. We did not feel as though everything was as advertised. The room was quite small, with a small hidden fridge and microwave that didn't rotate. The coffee maker in the room burned my hand, the coffee downstairs at night was cold. There's not much storage for longer stays within the room, and it did not seem as though a deep cleaning had occurred in a while as there were cobwebs in the corners and dust in less seen places. The balcony did...

"Loved this hotel. Clean, comfortable beds, and friendly staff! I’ll never forget my stay. Visiting The rooftop pool is a must!"

"Lobby was nice. Breakfast was good. Pool wasn’t working when we were there but we could go next door. The room was small and the couch didn’t pull out like it said. The blinds didn’t work so it was dark in the room. and the AC broke 3 times, once in the middle of the night and we were there in a heat wave so we had to get someone to fix it at 2am. It was okay. But I wouldn’t stay there again."