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"The staff were great. The location was perfect and close to main Darjeeling mall. The floors in the room and multiple junctions in the lobby area are uneven which may cause discomfort and extra attention especially for elderly people."

"Overall did the job, not exceptional but friendly staff always helpful. A little out of town but incredible views of the Himalayas. Breakfast was not a buffet for some reason, and no fridge/mini bar in room."

"The staff are amazing. Incredibly helpful and kind. Nothing is too much trouble and they have made our onward travel much easier with their suggestions and organisation. We took the top floor room and the views were fabulous. They do warn that the stairs take some fitness which is true, but I never had to carry my own bag."

"Sterling Darjeeling is a great place to stay for a trip to the area. The location is much better than anything close to the mall. You can avoid all the traffic and noise of central Darjeeling. Views of the valley and surround mountains are great. The staff is very helpful. If you’re traveling from the airport, you will get to the property much faster (hours) than any place close to the mall because of all the traffic even though it’s only a few kilometers away. I would highly recommend Sterling...

"Helping Staff, best view from room, of an valley."

"Room too cold. Cant be adequately heated. Staff refused to give 2nd key to keep heater on . Cockroaches in dining area/table. Staff ignored when cockroaches were pointed out. "

"Good property to stay at very good location. Staffs are polite and helpful. Only problem I faced while checking out that they could not find my payment which already made during booking the room on hotels.com.There must have some communication gap between hotel and hotel.com causing unnecessary delay in checking out."

"Clean room , staffs are good, by my side the hotel is best at budget friendly"

"It is very close to shopping center and trail.The only downside are stairs..steep stairs.Person needs to be physically fit to stay in this hotel"