Dear Justinian,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Dar es Salaam. Best Regards, Riddhi Chokshi
The best part of this property was the AMAZING staff who were amazingly gracious, helpful and friendly.
Carol
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Riddhi Chokshi วันที่ 15 เม.ย. 2024
Dear Carol,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Dar es Salaam. Best Regards, Riddhi Chokshi
Staff was super friendly. They greeted me with a drink. The room was nice and clean.
Matilde
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Riddhi Chokshi วันที่ 23 ก.พ. 2024
Dear Matilde, Thank you for taking the time to give rating about your recent stay If there is anything that we can do to make your next visit even better, to warrant a 10-score review, please do let us know. We all hope to welcome you back to Four Points by Sheraton Dar es Salaam very soon. Sincerely, Riddhi Chokshi
The brunch at this hotel, and its Indian chef, is truly excellent. Worth going for even if you are not staying at this hotel. The rooms have recently been renovated to a high standard, staff are very friendly, and the pool and gym are good too. Easy to feel at home at this hotel.
MADS
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Riddhi Chokshi วันที่ 8 ก.พ. 2024
Dear Mads, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Dar es Salaam Best Regards, Riddhi Chokshi.
Dear James, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Dar es SalaamBest Regards, Riddhi Chokshi
Amazing service and hospitality
Cannot go wrong very well and very good service overall
Bashir
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Augustine Baraza วันที่ 1 ก.พ. 2024
Dear Bashir,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Dar es SalaamBest Regards,Augustine Baraza
6/10 พอใช้
chris
15 ม.ค. 2024
ไม่ชื่นชอบ: พนักงานและบริการ
chris
การตอบกลับจาก Riddhi Chokshi วันที่ 3 ก.พ. 2024
Dear Chris, Thank you for taking the time to give rating about your recent stay If there is anything that we can do to make your next visit even better, to warrant a 10-score review, please do let us know. We all hope to welcome you back to Four Points by Sheraton Dar es Salaam very soon. Sincerely, Riddhi Chokshi
Dear Janusz, Thanks for the awesome rating, we work hard to meet our customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again. Kind Regards Riddhi Chokshi.
I can’t say enough about this place they really understand what hospitality is. The rooms are clean and comfortable beds and Linens. The staff is amazing and I can’t stress that enough they will go above and beyond to take care of all your needs. Can’t recommend this place enough it’s really a great experience. It’s right next to the ferries to Zanzibar and there are shops and a casino right next door. In traffic about twenty minutes to airport.
Jason
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Augustine Baraza วันที่ 1 ก.พ. 2024
Dear Jason,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Dar es SalaamBest Regards,Augustine Baraza
Arrived very late at night: staff were efficient and helpful. Very comfortable beds. We had two excellent meals in the hotel restaurants.We accidentally left a credit card in the safe when we left and the hotel staff immediately contacted us to sort out the problem.
Stephanie
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Augustine Baraza วันที่ 5 ก.พ. 2024
Dear Stephanie, Thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Dar es Salaam New Africa. It is always encouraging to hear positive feedback in exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We thank you for choosing to stay with us. Sincerely,Augustine Baraza
10/10 ดีเลิศ
Maurice
12 ธ.ค. 2023
Maurice
เข้าพัก 4 คืน, ธันวาคม 2023
การตอบกลับจาก Riddhi Chokshi วันที่ 3 ก.พ. 2024
Dear Maurice, Thanks for the awesome rating, we work hard to meet our customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again. Kind Regards Riddhi Chokshi.
10/10 ดีเลิศ
CHERYL
12 ธ.ค. 2023
CHERYL
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Riddhi Chokshi วันที่ 3 ก.พ. 2024
Dear Cherly, Thanks for the awesome rating, we work hard to meet our customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again. Kind Regards Riddhi Chokshi.
2/10 แย่มาก
Mohammed
เดินทางเป็นกลุ่ม
8 ธ.ค. 2023
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Mohammed
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Riddhi Chokshi วันที่ 3 ก.พ. 2024
Dear Mohammed , Thank you for taking the time to give rating about your recent stay If there is anything that we can do to make your next visit even better, to warrant a 10-score review, please do let us know. We all hope to welcome you back to Four Points by Sheraton Dar es Salaam very soon. Sincerely, Riddhi Chokshi
10/10 ดีเลิศ
Therese
26 พ.ย. 2023
Therese
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Riddhi Chokshi วันที่ 3 ก.พ. 2024
Dear Therese,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Dar es SalaamBest Regards, Riddhi Chokshi
Dear Kjell,Thanks for the awesome rating, we work hard to meet our Customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothlyMany thanks for choosing to stay with us, we look forward to seeing you againSincerely
10/10 ดีเลิศ
Sabina
13 พ.ย. 2023
Sabina
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Riddhi Chokshi วันที่ 14 พ.ย. 2023
Dear Sabina,Thank you for the awesome rating, we work hard to meet our Customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again.Kind Regards, Riddhi Chokshi.
10/10 ดีเลิศ
Sabina
11 พ.ย. 2023
Sabina
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Riddhi Chokshi วันที่ 14 พ.ย. 2023
Dear Sabina,Thank you for the awesome rating, we work hard to meet our Customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again.Kind Regards, Riddhi Chokshi.
Dear Sabina, Thanks for the awesome rating, we work hard to meet our customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again. Kind Regards Riddhi Chokshi.
8/10 ดี
Markus
27 ต.ค. 2023
Markus
เข้าพัก 3 คืน, ตุลาคม 2023
การตอบกลับจาก Riddhi Chokshi วันที่ 28 ต.ค. 2023
Dear Markus, Thanks for the awesome rating, we work hard to meet our customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again. Kind Regards Riddhi Chokshi.
The staff at this hotel was Great. I left my partially opened wine in the room then I checked out. A couple of hours later I decided to stay another night and wished I had saved my wine. It was gone. The hotel staff left a new bottle of wine with fruits and snacks in my room the next night. I was so touched I’m writing about it. Thank you to the staff for a wonderful stay. This hotel was clean, and very quiet. I felt safe being a solo traveler. I would stay again. Yes!!!
CHERYL
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Riddhi Chokshi วันที่ 27 ต.ค. 2023
Dear Cherly, Thanks for the awesome rating, we work hard to meet our customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again. Kind Regards Riddhi Chokshi.
10/10 ดีเลิศ
Valerian
23 ต.ค. 2023
Valerian
เข้าพัก 3 คืน, ตุลาคม 2023
การตอบกลับจาก Riddhi Chokshi วันที่ 14 พ.ย. 2023
Dear Valerian,Thank you for the awesome rating, we work hard to meet our Customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again.Kind Regards, Riddhi Chokshi.
Right in the commercial center with walking distance to restaurants and shops
Ahmed
เข้าพัก 6 คืน, ตุลาคม 2023
การตอบกลับจาก Riddhi Chokshi วันที่ 15 ต.ค. 2023
Dear Ahmed, Thanks for the awesome rating, we work hard to meet our customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again. Kind Regards Riddhi Chokshi.
Dear Esther,Thanks for the awesome rating, we work hard to meet our Customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothlyMany thanks for choosing to stay with us, we look forward to seeing you againKind RegardsAugustine Baraza
2/10 แย่มาก
Francisca
23 ก.ย. 2023
Francisca
เข้าพัก 5 คืน, กันยายน 2023
การตอบกลับจาก Riddhi Chokshi วันที่ 24 ก.ย. 2023
Dear Francisca, Thank you for taking the time to give rating about your recent stay If there is anything that we can do to make your next visit even better, to warrant a 10-score review, please do let us know. We all hope to welcome you back to Four Points by Sheraton Dar es Salaam very soon. Sincerely, Riddhi Chokshi
Dear Mike, Thanks for the awesome rating, we work hard to meet our customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you againKind Regards Riddhi Chokshi
Dear Wonjun,Thanks for the awesome rating, we work hard to meet our Customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothlyMany thanks for choosing to stay with us, we look forward to seeing you againKind RegardsAugustine Baraza
Dear Guest,Thank you for choosing to stay with us during your visit to Dar es Salaam. We are delighted that you had a pleasant stay. We put customer experience and satisfaction as our priority, so thanks for your awesome rating we look forward to seeing you again.Sincerely,Riddhi Chokshi
10/10 ดีเลิศ
Yung-Mei
25 ก.ค. 2023
Yung-Mei
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Riddhi Chokshi วันที่ 26 ก.ค. 2023
Dear Yung-Mei,Thank you for choosing to stay with us during your visit to Dar es Salaam. We are delighted that you had a pleasant stay. We put customer experience and satisfaction as our priority, so thanks for your awesome rating we look forward to seeing you again. Sincerely Riddhi Chokshi
Dear Jayesh, Thanks for the awesome rating, we work hard to meet our customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again. Kind Regards Riddhi Chokshi.
10/10 ดีเลิศ
Marcus
18 ก.ค. 2023
Marcus
เข้าพัก 4 คืน, กรกฎาคม 2023
การตอบกลับจาก Riddhi Chokshi วันที่ 20 ก.ค. 2023
Dear Marcus,Thank you for the awesome rating, we work hard to meet our Customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again.Kind Regards, Riddhi Chokshi.
The hotel staff were friendly. The hotel is in town and it’s access to different locations is a bonus
Mtango
เข้าพัก 18 คืน, มิถุนายน 2023
การตอบกลับจาก Riddhi Chokshi วันที่ 9 ก.ค. 2023
Dear Mtango, Thanks for the awesome rating, we work hard to meet our customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again. Kind Regards Riddhi Chokshi.
10/10 ดีเลิศ
Yuan
3 ก.ค. 2023
Yuan
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก Riddhi Chokshi วันที่ 24 ก.ค. 2023
Dear Yuan,Thank you for the awesome rating, we work hard to meet our Customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again.Kind Regards, Riddhi Chokshi.
The hotel is in an excellent location. One of the receptionist exceeded the service expectations by doing more to help us.
The bedroom and bathroom were clean, however the design of the shower has led to spots with lots of mold which is terrible. And towels and sheets were old.
Not acceptable for a hotel with such night fees.
ROSSANA
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก Riddhi Chokshi วันที่ 1 ก.ค. 2023
Dear Rossana,Thank you for the awesome rating, we work hard to meet our Customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again.Kind Regards, Riddhi Chokshi.
10/10 ดีเลิศ
Marcus
29 มิ.ย. 2023
Marcus
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก Riddhi Chokshi วันที่ 1 ก.ค. 2023
Dear Marcus,Thank you for the awesome rating, we work hard to meet our Customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again.Kind Regards, Riddhi Chokshi.
Dear Mr. Seunghan Lee, Thank you for taking the time to give rating about your recent stayIf there is anything that we can do to make your next visit even better, to warrant a 10-score review, please do let us know.We all hope to welcome you back to Four Points by Sheraton Dar es Salaam very soon. Sincerely,Augustine Baraza
Dear Mr. Joung Kun Oh, Thank you for taking the time to give rating about your recent stayIf there is anything that we can do to make your next visit even better, to warrant a 10-score review, please do let us know.We all hope to welcome you back to Four Points by Sheraton Dar es Salaam very soon. Sincerely,Augustine Baraza
8/10 ดี
anna scp
15 มิ.ย. 2023
anna scp
เข้าพัก 3 คืน, มิถุนายน 2023
การตอบกลับจาก Riddhi Chokshi วันที่ 17 มิ.ย. 2023
Dear Anna, Thanks for the awesome rating, we work hard to meet our customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again. Kind Regards Riddhi Chokshi.
10/10 ดีเลิศ
Pekka
3 มิ.ย. 2023
Pekka
เข้าพัก 6 คืน, พฤษภาคม 2023
การตอบกลับจาก Riddhi Chokshi วันที่ 5 มิ.ย. 2023
Dear Guest,Thank you for the awesome rating, we work hard to meet our Customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothly Many thanks for choosing to stay with us, we look forward to seeing you again.Kind Regards, Riddhi Chokshi.
Some of the pillows in my room had the smell of hair products. Not a nice lingering smell.
Joseph
เข้าพัก 3 คืน, พฤษภาคม 2023
การตอบกลับจาก Riddhi Chokshi วันที่ 4 มิ.ย. 2023
Dear Joseph,We are thankful for your stay, and for sharing the feedback of your stay with us. For future please let us know if you are staying in the Hotel and if you experience any difficulty because we can rectify it there itself , we do take feedback from Guests whilst they are staying in the Hotel just to ensure that their stay is perfect however none of this was reported during your stay so we were unable to fix any potential problem that you may have experienced. Sincerely, Riddhi Chokshi.
6/10 พอใช้
Michael
4 พ.ค. 2023
Michael
เข้าพัก 1 คืน, เมษายน 2023
การตอบกลับจาก Riddhi Chokshi วันที่ 24 พ.ค. 2023
Dear Mr. Michael,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and we sincerely apologize if we failed to meet your expectations. We would appreciate if you had shared your written feedback in areas to work on so that we could share it with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent it from occurring in the future. We hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Riddhi Chokshi.
Dear Mr. Singh, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and we sincerely apologize if we failed to meet your expectations. We would appreciate if you had shared your written feedback in areas to work on so that we could share it with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent it from occurring in the future. We hope you choose to stay with us again when your travels bring you back to the area.SincerelyAugustine Baraza
Dear Guest,Thanks for the awesome rating, we work hard to meet our Customers’ expectations and we’re delighted your stay at Four Points by Sheraton Dar es Salaam New Africa went so smoothlyMany thanks for choosing to stay with us, we look forward to seeing you againKind RegardsAugustine Baraza
Dear Sara,Thank you for choosing to stay with us during your visit to Dar es Salaam. We are delighted that you had a pleasant stay. We put customer experience and satisfaction as our priority, so thanks for your awesome rating we look forward to seeing you again.Sincerely Riddhi Chokshi
10/10 ดีเลิศ
Alan
10 มี.ค. 2023
Alan
เข้าพัก 1 คืน, มีนาคม 2023
การตอบกลับจาก Riddhi Chokshi วันที่ 11 มี.ค. 2023
Dear Alan,Thank you for choosing to stay with us during your visit to Dar es Salaam. We are delighted that you had a pleasant stay. We put customer experience and satisfaction as our priority, so thanks for your awesome rating we look forward to seeing you again.Sincerely Riddhi Chokshi
Great location, very friendly staff, clean and comfortable room, great breakfast selection of western and Indian choices.
Joseph
เข้าพัก 3 คืน, มีนาคม 2023
การตอบกลับจาก Riddhi Chokshi วันที่ 11 มี.ค. 2023
Dear Joseph, Thank you for choosing to stay with us during your visit to Dar es Salaam. We are delighted that you had a pleasant stay. We put customer experience and satisfaction as our priority, so thanks for your awesome rating we look forward to seeing you again.Sincerely Riddhi Chokshi
5 star service. All the staff was incredibly helpful and kind. The food was also excellent. There are some areas being remodeled and so the elevators are a bit confusing but I did not have any noise in my room of construction or anything like that. I very much enjoyed my stay.
Kristie
เข้าพัก 1 คืน, กุมภาพันธ์ 2023
การตอบกลับจาก Riddhi Chokshi วันที่ 28 ก.พ. 2023
Dear Kristie, Thank you for choosing to stay with us during your visit to Dar es Salaam. We are delighted that you had a pleasant stay. We put customer experience and satisfaction as our priority, so thanks for your awesome rating we look forward to seeing you again.Sincerely Riddhi Chokshi
Le service du personnel à la réception et à la a manger
Fakirani
เข้าพัก 2 คืน, กุมภาพันธ์ 2023
การตอบกลับจาก Riddhi Chokshi วันที่ 6 ก.พ. 2023
Dear Fakirani ,Thank you for choosing to stay with us during your visit to Dar es Salaam. We are delighted that you had a pleasant stay;. We put customer experience and satisfaction as our priority, So thanks for your awesome rating we look forward to seeing you again.Sincerely Riddhi Chokshi
Dear Jemimah, Thank you for choosing to stay with us during your visit to Dar es Salaam. We are delighted that you had a pleasant stay. We put customer experience and satisfaction as our priority, so thanks for your awesome rating we look forward to seeing you again.Sincerely Riddhi Chokshi
10/10 ดีเลิศ
Jinae
4 ก.พ. 2023
Jinae
เข้าพัก 1 คืน, กุมภาพันธ์ 2023
การตอบกลับจาก Riddhi Chokshi วันที่ 6 มี.ค. 2023
Dear Jinae, Thank you for choosing to stay with us during your visit to Dar es Salaam. We are delighted that you had a pleasant stay. We put customer experience and satisfaction as our priority, so thanks for your awesome rating we look forward to seeing you again.Sincerely,Riddhi Chokshi