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"-En la Recepción Ser más amables con los huéspedes -El cuarto tenía un mal olor -Necesitan asesoría sobre la entrada a Colombia con Biometría"

"The property was good the food the room and the view the only thing I wasn't to happy about was there is no spa or massage as advertised"

"Facilities were ok, shower water pressure was very poor, no bottled water in room, restaurant was not plant based customer friendly at all, the light in the room was very soft and made impossible to read or work. No bellboy so be prepared to move your luggage yourself. Staff was very helpful and attentive."

"It was good overall."

"The air conditioner in my room was fine. I wouldn’t say it was ice cold, but it didn’t feel stuffy or sticky. As for the water terrible during my stay, I had to change rooms because the showerhead was leaking water onto the floor and water during my showers were room temperature at its best. When I did change rooms, it was the exact same thing with the water, temp and showerhead. It may have been. The floor I was on "

"Hotel precioso, con habitaciones de lujo en todo sentido"

"Great location"

"Great place to stay in cali definitely recommend it!"

"The property is nice the staff are friendly but the reason why I gave 3 stars overall was because after spending 8 days paying around the same price for a night they raised the price significantly and when I asked if I could keep the same rate the response was kind of snarky telling me the price that it would go up to like if I couldn’t cover it, they said that they needed to talk the the general manager and they never did so I decided to check out and go to another hotel. If you’re gonna book...

"The staff was very helpful, nice, polite"

"Great hotel"

"El desayuno debe ser más variado y el aire acondicionado no enfriaba bien en los 4 cuartos que teníamos . El staff excelente y muy céntrico el hotel ."