Room was ok. For the price of $800.00 it definitely left a lot to be desired.
But the worst thing is I had a prepaid room yet they charged my card the full price again at check in plus a $300.00 deposit so all in total $2000.00 which if I wouldn't have caught it on my bank statement never would of gotten it back. I called they did refund me hardly an apology at all. And i had to wait almost 2.5 weeks to get my refund. On top of it all I stayed in the room less than 12 hours as my uncle had passed away and I had to rush out. When I told them in the morning the breakfast I had ordered the night before would need to be cancelled they hardly had a care at all. After all that still charged me 50+ dollars on a breakfast I didn't get to eat. No offers of a discounted or upgraded stay In the future. Just yeah our mistake it's been refunded. Used to love this place. Won't be staying again.
I like the cleanliness of the property, guest rooms, dining area etc . Very well located , walking distance from restaurants and some hikes . Friendly staff . Good breakfast etc . I did not like that the AC in my room was kind of loud . But overall great place to stay !!
Staff was not as nice as I expected for what I paid. The jet tub didn’t work I called the front desk and they didn’t seem to care and said there was nothing they could do to accommodate
Cute Inn - nothing fancy and even a little dated but charming, lovely with a home style approach with their guests. Beds were comfortable. Will def go back.
The blue lantern is a beautiful property in an amazing location. The staff is extremely friendly and professional. My wife and I go there frequently for our dates and it is always an exceptional experience. The rooms are clean and beautiful. Very relaxing and just an all around fantastic place to stay
Night manager Kathleen rude and unnecessarily insensitive to us because we booked through Expedia. The General Manager however was appalled at our experience with Kathleen upon arrival, upgraded our room, extended our stay in the finest room on the property and did her best to make our stay absolutely delightful. Because of her we would not hesitate to return and recommend this property without reservation. She deserves 6 out of 5 stars.
Boutique hotel with large upscale hotel amenties and services. Staff super friendly and helpful. Breakfast offered everything, even Gluten Free options and alternative milk (Almond, Soy). Afternoon "happy hour" with appetizers and wine was the perfect way to cap the day after working at a conference.
Staycation for quiet get away. Beyond expectations and will be our only hotel in the future. Compared to big name hotels at 2.5 nightly rate this had better food, stone quiet peaceful rooms.
I would like to say this place on a hill overlooking Dana Point is Beautiful. Relaxing, and 15 minutes away from anything you would like to do. The property itself is Wonderful too. You will enjoy everything here.
beautiful location and such warm hospitality from the staff!
Terry
เข้าพัก 1 คืน, กุมภาพันธ์ 2025
10/10 ดีเลิศ
Raymond
เดินทางกับคู่รัก
17 ก.พ. 2025
I like that the property is by the port and it overlooks Dana point very peaceful, quiet guest are friendly very family oriented and customer service is A .