The room is dirty. The bed sheet is dirty, even with blood stain. never stay in this hotel again.
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Shunta
26 ต.ค. 2016
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Then time stay at this hotel. Don't like that a lot of people was hanging around including staff. The room was nice and clean. The only issue was not enough light. The price is worth it not to far from downtown. Restaurant near. Some of the staff wasn't to welcoming just there for a paycheck. Fifty fifty change I will go back.
Too many people hanging out in front of hotel and in the back. The halls smelled like marijuana. The exits were constantly left open, allowing non guests to enter. We felt unsafe while our stay.
TRATO NEFASTO
HA SIDO UNA EXPERIENCIA MUY DESAGRADABLE Y PELIGROSA.
SIENDO APROXIMADAMENTE LAS 18:00 HRS.DEL DIA 20 DE SEPTIEMBRE DEL AÑO EN CURSO EL HOTEL EMPEZÓ A INCENDIARSE Y NO SE ESCUCHABA NINGUNA ALARMA , ME PERCATEQUE HABIA HUMO EN MI HABITACION Y QUE EN LOS PASILLOS HABÍA MAS HUMO Y AFUERA EN EL ÁREA DEL HOTEL HABÍA PRESENCIA DE LOS BOMBEROS . FUE ENTONCES QUE ME DI CUENTA QUE HABÍA UN INCENDIO EN LAS INSTALACIONES DEL HOTEL Y DECIDÍ SALIRME A LA VÍA PUBLICA PARA SALVAR MI VIDA.
LO MAS GRAVE FUE QUE NADIE TUVO LA ATENCIÓN DE TOCAR A MI PUERTA O LLAMARME A MI HABITACIÓN PARA AVISARME DE DICHO ACCIDENTE Y PONER A SALVO MI VIDA..LO CUAL ME PARECIÓ MUY GRAVE YA QUE MI VIDA ESTABA EN PELIGRO ...
NUNCA SE ACERCO A MI NINGÚN PERSONAL DEL HOTEL PARA AUXILIARME NI NADA..
POR ESTA CAUSA YO NO RECOMENDARÍA ESTE HOTEL.
AUNADO A LA PÉSIMA PROTECCIÓN DEL HUÉSPED Y A LAS AUSENTES MEDIDAS DE SEGURIDAD CIVIL, EL TRATO DE LA MANAGER EN TURNO FUE PÉSIMO Y PREPOTENTE YA QUE POR LA NOCHE YA NO SE ME PERMITIÓ LA ENTRADA AL HOTEL Y SOLO ME DIJERON QUE ME IBAN A RE UBICAR EN OTRO , PERO NO LES IMPORTO MI SITUACIÓN DE FALTA DE TRANSPORTE , NUNCA ME OFRECIERON LLEVARME NI NADA.
TUVE QUE SUFRAGAR GASTOS IMPREVISTOS YA QUE EL HOTEL NUNCA ME OFRECIÓ TRANSPORTE. MI EQUIPAJE DEMORO MUCHO EN SER ENTREGADO Y MOJADO Y CON OLOR A HUMO.
LOS GASTOS DE TAXI SALIERON DE MI BOLSILLO.
EXIJO AL HOTEL ME DE UNA COMPENSACIÓN ECONÓMICA POR TODOS LOS AGRAVIOS Y DAÑOS OCACIONADOS.
We enjoyed the hotel, however it was a small room, but was equal to what was paid. The pool also wasn't in service so that was a downfall. The la quinta next to it pool looked like it was ours, & it was the neighboring hotel.
We booked a room for one night because we needed an inexpensive hotel in North Dallas. It was a mistake. Not clean, not nice at all. Despite the claim that it was 100% non-smoking, the whole place smelled of smoke and there were cigarette burns on the furniture and bedspread. We asked for another room, and the front desk staff were helpful. The room we got was cleaner, but minimally furnished and with very few amenities (for example, there was a coffee maker, but no coffee cups...). Stained carpet, overflowing trash cans in the halls.
Worst of all, when we arrived on a Saturday night, we saw "working girls" doing business in the parking lot behind the hotel. Fortunately, police arrived and they dispersed. But I would not let my wife walk outside of the hotel alone.
Again, I should emphasize that the staff did what they could to help. We will definitely never go back.
This stay at the hotel was horrible. I had to seek medical attention for numerous body areas with bed bugs bites. I am now on a high dose of penicillin due to high fever and bed bugs bites from my neck, arms, legs. The hotel bathroom had roaches on the counter and bathtub.
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8/10 ดี
Mycala
14 ก.ย. 2016
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
better than expected
the room was very comfortable. Service was nive. clean towels and bed. convenient spacing and input was right next door for food.
Stain on bed, smells, staff is awful, crack heads in and out of hotel. Hotel has nasty smell. Horrible. Do not stay here. I got my money back and they still did not refund me everything. I'm not used to fancy hotels however this is even below my standards. Only one entrance(front) all doors around hotel lock after being shut which is how they minister who comes and goes in the hotel. Very sketchy. Please save your time and money. Hotel nothing like photos
The hotel itself was a bit run down with the worst customer service we have ever had. The lady at the front desk was so rude not just to me but to other customers she was helping. They wouldn't even check us in a few minutes early without a $20 early check in fee. The rooms are only cleaned once you decide to check out. Zero room service. You get less than what you pay for. Pay the extra money and get a decent hotel.
Bathroom floor was nasty.Carpet was nastt. Hair in the tub. Moldy. My aakergies and asthma have been horrible every since. Its old and ran down. The staff was alsso extremely rude and un professional.
I am a repeat customer, and I have to say, after this last stay, I may NEVER go back! The lady at the front lacked customer service skills. No greet, no smile, & attitude! Then asked for a CASH deposit (not use to them doing that) Made me very upset. Then we waited forever to check in, after she said we had to wait until 2, which was like 4 minutes away, and we still end up starting the process close to 2:30 smh. So we get to our room, no iron, a bad smell, & dirty pillow cases!! Ugh! I couldn't even rest right away. They brung an iron hours later.. Never fixed the other problems. I had to go buy sanitizing wipes and spray, PLUS walk down to the maid to get the pillow cases myself & put them on after I realized they where never coming. Upon check out, little man also lacked customer service skills, and acted confused about us paying a cash deposit (I knew it didn't seem right)!! On top of that, wouldn't give deposit until security checked the room! Wish they moved that fast when I needed new cases! They never did a courtesy call, which we've always gotten & if things weren't right we got a new room. They sucked this time around. Might try the LA Quinta next to it or else where! I won't come bk if they have that same rude, nasty staff!
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
4 ก.ย. 2016
The hotel is not close to any public transportatio
far from the city and the only way to get there is by uber/lyft....
The room required an extra deposit of $50 with card on file. The key did not work in the room had to go downstairs over three times. The furniture old.
There is nothing "Grand" about this place. I was fooled by the location and the pictures. People hanging out in the parking lot and the front entrance. There was a party going on in the ballroom that made me feel even more uneasy about being there. The room was nothing like the pictures. It felt like a Motel 6 and smelled like it. Bathroom was not very clean. The layout of the hotel was VERY confusing and it was hard to find my room. At 3:00am somebody was outside screaming in what appeared to be a drunken or drug induced mindstate.
Hotel must have been at once great but it has lost its splendor. Looks like a ghost of what it once was - just like a fine old woman. It served my purpose. It was worth the price.