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"The room size, condition of the furniture, level of cleanliness, and bed itself (marketed as queen size, but believe these were full size) left much to be desired. Upon settling in for the evening, we attempted to turn the tv on and it continued to have issues and would sporadically go off and have massive static waves across the entire screen. After calling the front desk, they offered zero help other than to give us a restaurant credit (we already had our breakfast included) and had very little empathy for the situation. Highly disappointed by this property considering it is a Fairmont! "

"The rooms were very nice! The view was nice it was a pleasant trip and a comfy stay. "

"Amazing staff ! Love the ombience of the hotel ! Spa amazing "

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"Staff was friendly, the room was clean, the only minor issue is that you need to call the front desk to adjust the thermostat. It’s not deal breaker but minor inconvenience. "

"This place is amazing for families with kids or if you enjoy indoor Waterparks. When we arrived it did take a little while to get checked in. Once in the front Rosy was very friendly and offered a pass for all of us that was very convenient. She was very helpful and answered all of my questions. Our room was amazing and very clean."

"Lots of food options, quiet, good location for us"