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Sonesta Suites Dallas Park Central

3.0 star property
Travelers can unwind in the sauna, enjoy Modern European cuisine at Cafe Biarritz, and stay productive in the business center during their Dallas stay

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Sonesta Suites Dallas Park Central offers airport shuttle service and dry cleaning. The on-site Cafe Biarritz is praised for Modern European dishes served all day. Guests can work out in the gym, relax in the sauna or steam room, and use the business center for work needs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 20.0 per stay.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 10.95 for adults and from USD 6.95 for children
  • Early check-in is available for a fee (subject to availability)
  • In-room microwave fee: USD 10.00 per night
  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Sonesta Suites Dallas Park Central have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Sonesta Suites Dallas Park Central pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sonesta Suites Dallas Park Central?

Self-parking is available for a fee.

What time is check-in at Sonesta Suites Dallas Park Central?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Sonesta Suites Dallas Park Central?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Sonesta Suites Dallas Park Central located?

Located in Far North Dallas, this hotel is 1.2 mi (1.9 km) from Medical City Hospital and 2.2 mi (3.6 km) from Richland College. Galleria Dallas and NorthPark Center are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.8

Cleanliness

7.8

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 587 out of 1000 reviews
Rating 8 - Good. 247 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Mayra

Liked: Cleanliness, amenities, property conditions & facilities
It was nice and quiet. But the lady at the front was rude. She left me wanting for a while and it was almost 4am n I was so sleepy and saw me there and just left me there waiting till she feel like it.
Stayed 2 nights in Sep 2021
Verified

2/10 Terrible

Denia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel closed down!

The hotel closed down the Friday before my stay, and I was never notified. They moved my reservation to the Sonesta ES Suites next door, and I was not made aware of that until a package was delivered to that location for me. I went to pic it up and was informed that the hotel next door no longer exist and I was supposed to be staying there. The saving grace is that Majorie was great, and things wound up working out.
Stayed 4 nights in Jan 2022
Verified

10/10 Excellent

ANH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location , the room. Swimming pools
Stayed 1 night in Dec 2021
Verified

8/10 Good

Lawrence

Liked: Staff & service, property conditions & facilities, room comfort

Good deal

Very nice. Great value. Could have used a microwave in the room.
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Minki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가족 1박

가격 메리트도 있고 방 내부 및 호텔 전체가 깨끗하고 좋았습니다.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and amazing staying
Stayed 1 night in Dec 2021
Verified

6/10 Okay

Jalen

Liked: Staff & service, property conditions & facilities, room comfort

Looks great on photos, outdated in person, decent

My stay at Sonesta was a fine experience. The service at the front desk was friendly and informative. The hotel did have a significant cigarette smell, covered with cleaner, and it was not the most inviting aroma. The bed was very comfortable, and the bathroom was clean, two things that I extremely appreciated. I did have an awkward encounter with a gentlemen in the hallway without a shirt on, who seemed disoriented, but it was midnight and he looked to be staying at the hotel and possibly intoxicated. Checkout was super easy, as I simply dropped my key in the box at the front desk and greeted the hotel associate. The hotel is in a great location, and there is a security guard monitoring the parking lot. I would rate my stay 7/10. I probably wouldn't recommend this location to anyone between the ages of 21-30 on a business trip, I would recommend to a couple 40 and over, or a family with teenage kids. Looks grat on photos, is a bit outdated in person and is very dimly lit, decent stay.
Stayed 1 night in Dec 2021
Verified

8/10 Good

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is Awesome peace nice quiet rooms
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and great price.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A+ Hotel

Great Hotel. Very large room. Will definitely stay again.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Mi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

The room is nice, everything is ok but there is no microwave in room. I hope they can put microwave in room.
Stayed 1 night in Dec 2021
Verified

8/10 Good

norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

Beautiful hotel, nice rooms. No huge complaints but they missed a few spots when cleaned. I would recommend it and stay again.
Stayed 2 nights in Dec 2021
Verified

8/10 Good

Keith

Liked: Cleanliness, property conditions & facilities
Good: The parking lot was well lit at night. Bad : If you want breakfast you had to pay $14.95 $2.00 service charge.
Stayed 9 nights in Dec 2021
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet but not a lot of guests. Older hotel and very dark...lighting is scarce
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall I was very pleased with my stay there. Once I walked in the lobby the view inside was better than I expected. I loved the openness of the lobby. I like the fact that there was plenty of space to park within the property and that there are businesses all around within walking distance. Once I got in the room everything was neat/clean, there was plenty of towels and everything was sealed or wrapped so you could tell what had been sanitized. Only thing I didn’t like was that I could only use the shower since the tub didn’t have a curtain. If you have kids and no curtain then you know there will be water all over the floor. I was told housekeeping wouldn’t clean until after I checked out, but if I needed anything to let the front desk know. On the morning I was supposed to check out, the housekeeper walked in my room and realized I was still there and rushed out. But she came back 3 more times hours before my check out time. Every time she sounded like she was trying to rush me out of the room. I had returned from my outing that previous night around 3 am and was tired, I did not appreciate being woken up that many times by housekeeping. But besides that incident, I enjoyed the place and would definitely go back again if I’m in the area. I just hope the same housekeeping situation would not repeat.
Stayed 2 nights in Dec 2021
Verified

8/10 Good

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was fabulous. Breakfast was at a price $$$. Plenty of services near by.
Stayed 3 nights in Nov 2021
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value in North Dallas

Quiet, peaceful, stay with a large room/suite and comfortable bed. My second stay there and we will go back.
Stayed 1 night in Dec 2021
Verified

8/10 Good

CHRIS

Liked: Cleanliness, staff & service, room comfort

Huge Room - Needs Some Love

So, Lia at the front desk was awesome. Gold upgrade, early in, late out all no problem. The parking was easy and free. CVS shares the parking lot. The place was decked out for Chrismas and the main floor looks nice and upscale. Three glass elevators running up the center of ten floor facility are a good look. Full bar & resturant on the 1st floor too. Pool is indoor/outdoor w/ hot tub. As soon as you open the door to the room you are transported back in time. Not all bad. The rooms are HUGE. Mine had a conference table and eight chairs, pull out sofa, full kitchen, guest bathroom and a tiny TV in the living area. Seperate bedroom with seperate thermostat was also large. The master bath is outfitted with a tub and seperate stand up shower. Master bedroom TV was a tad bigger but no more than 40". Ceiling is popcorn texture, fixtures barely work, drains run slow, everything looks late 70s save the wallcoverings likely hiding even uglier stuff. Still, for the money, you can do far worse.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean rooms

Clean & quiet rooms.
Stayed 1 night in Nov 2021
Verified

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not clean. The room Was very dark and outdated. Raides that not clean. And our sheets were stained with blood (so disgusting) when we called the front desk they just came and changed it, without even an apology for the inconvenience. I do not recommend this hotel, stay away!! Don’t know how it has so many good reviews
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Ivory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding stay...loved every minute of my time there
Stayed 1 night in Nov 2021
Verified

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean. Few negative things are double beds too small (full instead of Queen size) and breakfast too expensive for what they offer. We still had a good stay
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why lock the lobby restrooms at night??!! Extremely inconvenient! We have stayed at this hotel since it was the Crown Plaza.
Stayed 4 nights in Nov 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Spacious room

Check in wasn’t what I expected. Although we were greeted by a seasoned employee, she stepped away to let a new hire attend to us. The new hire was extremely slow and it seemed to take about ten minutes. We eventually get up to the room and the key cards don’t work, so we had to go back downstairs to get them activated. I was expecting excellent and friendly customer service based on all of the reviews I’d read. The room is nice for the price and I love that the water in the shower gets extremely hot!
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Vince

Wonderful

It was a really comfortable place to stay and convenient that I had a bar so I didn’t have to leave the hotel do you have a nice drink 🍹
Stayed 1 night in Nov 2021