āļāļĩāđāļāļąāļāļāļĩāđāļĒāļ·āļāļĒāļąāļāļ§āđāļēāļāļĩāđāļāļąāļāđāļāđāļāļģāđāļāļīāļāļāļēāļĢāļāļēāļĄāđāļāļ§āļāļēāļāļāļāļīāļāļąāļāļīāļāđāļēāļāļāļēāļĢāļāļģāļāļ§āļēāļĄāļŠāļ°āļāļēāļāđāļĨāļ°āļāļēāļĢāļāđāļēāđāļāļ·āđāļāļāļāļ Commitment to Clean (Choice)
I stayed here multiple times prior to my last visit. I wasnât pleased at all this time. Upon walking in the room the floor was so dirty from not being swept and mopped. The countertops had crumbs and was dusty. The bathroom floor wasnât swept or mopped. There was hair all over the floors. The bed had hair. I go downstairs to complain they move me to another room itâs the same issue the room was partially cleaned. So I was like Iâll just keep the room I have. As we went to shower the curtain had hair the tub floor had hair and the shelf had hair and open bar of soap that someone had already used. This by far was my worst visit ever. I donât think Iâll ever book here again. Especially being that they allowed me to utilize the room and not find me something more clean. Definitely was a waste of money.
The best thing about this property was the convenience to downtown Dallas. The inconvenience was room service did not come in and clean the room every day also when calling down to the front desk, there was no answer.
âI had a disappointing experience with the hotelâs service. During my stay from Saturday to Tuesday, housekeeping did not clean my room daily. Despite requesting cleaning multiple times, my room was only cleaned late on Monday after my third request. This level of service was far below my expectations.â
