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"The location of this hotel is perfect, it’s right in downtown Dallas. Valet/Doorman was a nightmare when I first checked in. Kind of rude but I was like, he’s probably having a bad day. Checked in seamlessly and went to my room. Fairly big size room and spacious in the main room and bathroom. Mattress Beds were old and not very comfortable. Only other issue I had was I requested someone service my room and then just brought towels, asked again and nothing. Lastly, the AC in the room was crap. Don’t know if it worked or not. Overall 5 out 10. Location was a 9 out of 10"

"It was excellent "

"Staff argumentative and defensive. Roaches in room and on the bed. No closet or hanging bar to hang clothes. I fixed"

"Clean room and very friendly staff"

"Room was clean and comfortable and staff was great! I love Marriott hotels. Gym was well stocked, Indoor pool area was nice, but the only con is if you get a bunch of kids in there at the same time, it's LOUD. "

"Clean room; excellent staff."

"Quick check in and staff was super nice. The room was clean and had a great view of the surrounding (was on top floor and could see the toyota music factory). Walking distance to the venue i was going to for a concert. Will stay here again in the future!"

"Nick and others who worked the front desk were very friendly and helpful. The hotel was very clean and well-maintained. The only negative was not the hotel's staff, but the contracted airport shuttle driver was very rude, he complained about too many suitcases and made a comment "this is a lot of money.", I did not understand the comment at the time but later figured out he was talking about his tip. He put one couple out at gate B who needed gate A. He roughly tossed our suitcases out of the van and then sneered at ten dollar tip like it was not enough. He was also aggressive driving, tailgating, and honking at a car in front of him. 4/3/2026"

"Only one elevator out of 4 worked.. the man working behind the bar was very rude… overall stay was decent "