4/10 แย่
Veronica
เดินทางกับครอบครัว
30 ก.ย. 2025
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I will never stay at this chain nor particular hotel again. The dirtiest hotel I’ve e er stayed at. Room smelled SO BAD!!! First night, a couple tried getting into our room at 1:30AM - 2AM!! I can’t remember the time exactly, I was half sleep. But they were attempting to get in our room. The FRONT DESK person working that night assigned them the room. Had not a clue it was occupied!!! I woke up and opened the door while the couple stood there apologizing. I went up to the front desk obviously angry. All while she was on the phone with a coworker about the situation (Kim)… not once did she apologize or even acknowledge the situation with me.
I still need to contact the manager about this situation. Manager not on duty on the weekends! The situation totally unsafe. I had children in the room as well. That could had been a very bad situation IF a couple variables were different.
Back to the room, floors stained, walls stained, sheets stained, furniture stained - everything filthy. Bathroom nasty. The property needs an upgrade. I was really disgusted. Again, room smelled HORRIBLE!!! We only needs to stay 2 nights. Thank goodness. Breakfast was BAD!!! They are so cheap. Super watered down juices in the morning. Every guest complained during breakfast time about it. It was well known both mornings. But no one cares. DO NOT STAY HERE!!!
Convenient location. But not worth it. Stay elsewhere.
Veronica
เข้าพัก 2 คืน, กันยายน 2025
