Great hotel with nice staff. I didn't like the fact that i wasn't told ahead of time that parking wasn't included in the price and that they placed it on my card when they were holding the deposit. That was a little sketch.
The room was very spacious and clean, and the staff was extremely nice. However, I was disappointed that the room condition wasn’t checked before we arrived. Our shower was broken, although it was fixed promptly. It would have been better if we hadn't had to go through this inconvenience.
This is the second visit to this property. We chose it initially due to it's proximity to those we were in town visiting. We chose it again because we found this Hyatt House, clean, friendly, accommodating with it's amenities and it was affordable. We plan to be back!
The location is safe with lots of dining and shopping options. Did not like 2 sided elevators where workers were trying to get on elevator with large carts for cleaning rooms and my daughter mentioned being afraid for her safety due to a male employee getting on elevator from second side and trying to control elevator numbers salso did not like the fact they charge $10.00 per night for parking
I always love coming for the breakfast omelets.
The nice, quiet atmosphere and convenience of the hotel to everything else I need to do in the area are also major factors, of course.
I was here for a week first for a work meeting then a weekend Cheer Competition that turned into Snowed in.
This place was wonderful. The breakfast is AMAZING !
Breakfast was amazing. Proximity to the Comerica Center for our event was greatly appreciated. Rooms were clean, staff was friendly. My only complaint was that the elevator was so slow. But otherwise, a fantastic stay. We'll be back!
Sink was broken, would not drain. Bar had cheap alcoholic drinks, no high quality stuff. Charged 10 dollars for self parking which was uncalled for, very few cars there. Shower was nicely built but water pressure varried during use. Was not impressed, hotel is over rated.
Michael
เข้าพัก 1 คืน, มกราคม 2024
4/10 แย่
Rodney, Glendive
เดินทางกับคู่รัก
11 ม.ค. 2024
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: พนักงานและบริการ
Pay parking on site for $10 per day which we didn't know before hand. Housekeeping made beds every day, but thats about all they did. Room was not cleaned very well and in room coffee was not restocked. We had to ask the front desk for Coffee every single day.
We stay here every time we visit the Dallas/Fort Worth area and absolutely love it. The staff is so friendly and very knowledgeable of the area. The hotel is located so close to our favorite shopping centers and plenty of restaurants around. We love this place and would recommend to anyone. Oh and their beds are soooo comfy. I always get a great night sleep when I am here