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"I did not get the King Size bed room I reserved and was put in a double bed room. I was told Expedia reservations come behind direct reservations even though I made my reservation a month in advance. A loud banging sound woke us up several nights in a row. The A/C spit damp air into the room and it was musty smelling. The tub drained slowly and the tub faucet was ready to fall off. When we tried to use the laundry there was no change available at the hotel and was told to go to the local grocery...

"The property is dated and could use refurbishment and it's underway. Mostly it needs to be brightened up by repainting and the carpet removed and or replaced. However, everything was clean including bedding, floors and furnishings. It was an older Ramada Inn with their older dark colors. My wife and I never felt uncomfortable and would/will stay there in the future. It's location is in an area of low income spread. We read all previous ratings before going there. I can only say it's...

"This place is run by an offsite group. The staff can’t do anything but ask someone offsite for what they’re supposed to do next. Totally misrepresented on website. Run down doesn’t begin to describe this place. Was told I would receive refund for all but first night after trying to check in and rejecting to stay there. Haven’t received a dime to date. Don’t walk, run away from this place."

"Staff was very friendly. Room was bright and decorated nicely, though small as is to be expected at a historic hotel. It was very expensive when we were there, and I don't think worth the price. It appears to be a grand historic hotel, but there's no lobby to appreciate this -- only the dining room. There's no big historic lobby area, just a normal check-in desk. It is really the only place to stay if you want to be in downtown Lakeland, which is nice. We did enjoy walking around the small town....

"Basic meh breakfast, parking was good pretty far from Attractions. Staff was nice "

"Property okay, no frills hotel"

"The room was standard for the Hampton Inn-clean and well supplied. Beds were comfortable. Plenty of pillows. The breakfast was better than average – the food was hot and varied. Coffee good. I would rate it a 4.0"

"Ok"

"Nice and Clean and the staff was amazingly courteous. "

"Not enough towels, towels were dirty and smelled odd. Bed sheets were dirty. After calling the front desk, I was told no extra towels and if i wanted new clean ones to bring her the dirty ones. No extra pillows, no extra blanket. Staff wanted to argue. Parking lot had loud people drinking and partying. Terrible hotel."

"Some of these five star reviews must be bots. Wasn’t expecting a 5 star property, but no matter the budget, cleanliness should be priority. Upon check in, the sheets were dirty, the fridge in the kitchen was black with mold, and there were roaches IN the room. If the hotel cannot manage the cleanliness of the kitchenette and is now harboring roach infestation, then they need to do something about that design. It’s a health issue. Absolutely appalling. "

"Clean room, spacious "

"Precisa consertar o elevador"

"I had an absolutely horrible experience here. So bad that even though I had a room booked through the weekend, I left at 5am on my first night. I wish I could’ve left sooner. My room was awful. The floors were disgusting, the shower had black mold in the tub, the shower curtain had many stains including blood, the toilet wasn’t clean, nor was the one towel I was given. The bed was horrible too. The blankets had holes in them like someone put out their cigarettes in them. The mattress was also...

"We were worried about when we first pull in it looks like rough area. But we gave it a try. The staff she is so accommodating and respectful. We got room 154 facing the pool area. The room is not bad at all. There is no bugs and the bed is comfortable. It’s old hotel but clean and comfortable. And no one bother us during our stay eventhough there is a lot of people hanging out from outside. "

"Friendly staff, decent breakfast; room was not very clean- black mold in the tub and gunk all over the hair dryer- which I was able to request a clean one. They seemed a little short staffed but all working very hard. "

"Was parking easy and security "

"We had a fantastic stay. Will definitely return."