Great location and the room was great! The staff could have been better but the language barrier was huge. Apart from that, it was an overall great experience!
I had to clean the AC filters myself as there was a strong smell of mould coming from AC machine, got 40 bed bug bites after discovering them was moved to another room and floor but other guest was smoking in there rooms so smell kept coming into my room, complained to reception but nothing happened has this continued. This ruined my final few days in Da nang
Home away from home!
Will visit again.
100% recommend.
เข้าพัก 14 คืน, ธันวาคม 2025
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Nini
26 พ.ค. 2026
ไม่ชื่นชอบ: พนักงานและบริการ
Overall, the stay was OK. The first room was dirty, but we were able to switch to another room that was cleaner. Room is spacious. Bed was not made daily. There was no daily room cleaning. The front desk staffs were not friendly and not helpful at all.
Horrible beds - bed coils come through the mattress cover; hurts to sit on, much less try to sleep. Construction noise every where. Pictures on expedia are older than me. Bait and switch advertising by dishonest co-conspirator expedia. Had no working shower (How does the maid miss that???), put me into last available room: no working shower. Cancelled reservation further. Expedia argued with me on that, too. Expedia won't give me my money back??? It's a cave without a shower
The room was advertised at 35M2, it is around 20 (count the tiles on the floor, i worked in construction). Staff is bearly interested by the client. Went to the front desk, nobody, a man was lying on the sofa near by, waited 2 minutes, the man stand up and went behind the front desk !! he was an employee. Cleaning is not done, cleaning ladies are sympathic, but need prescription glasses to see dirt, i put a small piece of toilet paper next to the toilet, stayed there the whole week, no proper cleaning, they do a very quick cleaning. and the little cleaning they do bring hairs from other rooms (cant explain how long hair was coming everyday in our bathroom when with my wife we have short hairs) overwize the hotel was quiet at night, in a good location, with restaurant, bar, laundry and beach all around. This hotel need management !!!!!
The room was acceptable for the price I had booked a deluxe room 704 I was bitten about 40 times while staying in this room and thought it was due to the climate and being outside, I had then booked another week in a supreme room and was moved to room 304 or 305 but this room had a very strong smell of sewage and could not stay in there for another 6 days so after complaining I was then moved back to room 704, while almost asleep I was woken up to bed bugs crawling over me so this explains the 40 bites I thought I received outside, hotel staff then moved me to a new room and floor as I requested this or move me to another suitable hotel staff moved me to room 504, now in this room there was a very strong smell mould especially when turning the AC on, so I decided to check the filters in the AC and could see it had not been cleaned for a while so this where the foul mould smell came from, I had no choice but to clean the AC machine and filters myself as it was late at night and reception guy was sleeping on the sofa, worst was guess on the same floor was smoking so the smell kept seeping into my room even though hotel as a no smoking policy and many no smoking signs, I complained