Phoung acted as a personal assistant booking our tours and travel in the background. Furthermore, recommending great restaurants and Spa’s. In my worldly travels never meet anyone as helpful and assisting.
I found numerous bed bugs in my bed and on the bedding, and I was bitten during my stay. This was extremely distressing and made it impossible to sleep comfortably or feel safe in the room.
I strongly recommend that the hostel thoroughly inspect and treat all rooms and bedding for bed bugs before accepting more guests.
I would not stay here again.
The hostel is inna very convenient location to many shops and restaurants. The staff is pleasant and helpful. However, the top floor unit we stayed in was not clean. There was a lot of dust under the beds and roaches in the bathroom. The kitchen area was not very clean either. I most likely not return to this hostel or at least would not stay in the same unit.
O atendimento das funcionarias muito cortez, porem a higiene do quarto familia era pessima, muito mofo nas paredes, poeira acumulada em todos os moveis, barata, o banheiro tinha um cheiro ruim e pessima aparencia.
Nao ha elevador e meu quarto era no quarto andar.
O cafe da manhã restrito e muito pouca quantidade.
Sem opcao sem açucar no café e sem poder repetir nada.
Tinha tudo pra ser bom pois é muito bonitinho, porem a falta de cuidado e higiene estragou tudo.
Really friendly staff. Every so helpful and ready to be at your service. The location of the hostel is excellent, close the hot spots and plenty of local food to eat. The ventilation of the room and shower area can be improved.