The room was nice and comfortable.close to beach. Breakfast tables were not cleaned after a guest had finished eating. Food was not replenished at 0800, breakfast served till 10:00. What's the point? Staff did not understand English and that in a hotel is awkward.
RUTH
เข้าพัก 3 คืน, ธันวาคม 2019
การตอบกลับจาก Hue วันที่ 28 ก.พ. 2020
Dear Sir/ Madam,
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read you liked comfy of the room but were sorry to hear there were some issues with breakfast and the English skill from our staff.
Please rest assured we have addressed this with the team to ensure we improve on this.
Thank you and we hope to see you again!
Kind regards
Dear Sir/ Madam,
Greetings from Da Nang and thank you for choosing Beach House An thuong for your stay, especially taking the time to write us a review.
It is amazing to hear that you have enjoyed the location as well as the accommadation during your stay with us.
By the way, please accept our apologize for all the inconvenience that you have been through particular to the cleaning service and our staff"s English skill. Your feedback help us better and we will strive to improve our service to get the customer's satisfaction.
It was our pleasure to have you as our guest, hopefully we will have chance to welcome you again in near future.
Kind regards,
Dear Sir/ Madam,
Thank you for taking the time to tell us about your experience after your recent stay at Beach House An Thuong. It is great pleasure to learn that your stay with us was wonderful, we are extremely pleased when were were able to meet your overall requirement and expectation. Your feedback encourage us to keep going with our service to bring a valued stay to all the guest.
It was our pleasure to be a part of your journey and hope to see you again at Beach House An Thuong
Sincerely,
6/10 พอใช้
Eve
19 ต.ค. 2019
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
Warm smiles from the staff but no hot water!!
We had no hot water and our AC was broken. We were moved to a sister property the next morning. The staff was AMAZING! I even considered staying because the staff was so nice , but the entrance stairs as well as the other two issues prompted my move to the other hotel. I would return in the future just for the fact the staff was AMAZING !
Dear Mr Eve,
Warmly welcome from Beach House An Thuong as well as Grand Sea View. We would like to thank you for staying with us during your trip to Da Nang city.
We are so happy to hear that you have enjoyed the friendliness of our staff and it has created a pleasant stay for you.
By the way, on behalf of my entire team, we are so sorry for all the inconvenience that you have been through during your stay with us particular to the facilities in the room, we will work on this and hope to upgrade our hot water system and AC as soon as possible.
It was our pleasure to have you as our guest, we look forward to welcome you again soon!
Kind Regards
Dear Mr/ Ms,
Thank you for taking the time to tell us about your experience after your recent stay at Vie Beach House An Thuong. It is great pleasure to learn that your stay with us was wonderful, we are extremely pleased when were were able to meet your overall requirement and expectation. We appreciate your kind compliments and recognition as it is a great motivating force for us to keep up with the service. We hope we could be of your service soon again. Sincerely,
Las fotos y descripción del hotel no correspondían con la realidad. Reservamos un hotel con piscina y gym (había fotos y descripción) pero estos están en otro hotel a un paseo del mismo. La habitación que solicitamos era al frente con vistas al mar y nos dieron otra con vistas laterales y tipo studio en muy malas condiciones (el aire acondicionado desagotaba en el medio del baño siempre inundado), en el baño había bastoncillos usados del anterior huésped y puedo seguir enumerando ejemplos. Cuando preguntamos nos dijeron que hicimos la reserva muy tarde y entonces se la habían asignado a otra gente. Nos propusieron cambiarnos al día siguiente pero conforme a sus horarios e incómodo para nuestra agenda de actividades. El aire acondicionado casi no funcionaba y todo el hotel estaba viejo y deteriorado. Difícil comunicación con el personal con un escaso nivel de inglés. De lejos el peor hotel de nuestro viaje por Vietnam.
Dear Mr/ Ms Juan,
Thank you for taking the time to tell us about your experience after your recent stay at Vie Beach House An Thuong.
It is terribly sorry to learn that your experience was not really comfortable and pleasant as you had expected because of some unexpected problems during the stay with us. Rest assured that your feedback which have been noted and would be pointed out strictly to those department concern, to make sure they would be fixed and solved completely.
We wish we could be your service once again in near future to make your stay much better and enjoyable.
Sincerely,
Dear Sir/ Madam,
Greetings from Da Nang and thank you for choosing Vie Beach House An thuong for your stay, especially taking the time to write us a review
By the way, on behalf of my team, please kindly accept my sincere apology about these above inconvenience, Rest assured that your feedback which have been noted and would be pointed out strictly to those department concern, to make sure they would be fixed and solved completely
Hopefully, we could be at your service once again to make your stay much better.
Sincerely,
Dear Mr/ Ms,
Thank you for taking time reviewing us as well as the amazing feedback!
We are so happy to hear that you have enjoyed the accommodation as well as the assistance provided by the staff during your stay.
It’s our pleasure to have you as our guest. We look forward to seeing you again soon.
Best Regards,
การตอบกลับจาก VIE Beach House An Thuong วันที่ 4 เม.ย. 2019
Dear our guest, we really thanks for your feedback about our hotel.
We hope that we can meet and service for you in the next trips.
Thanks & Regards,
6/10 พอใช้
ผู้เข้าพักจริง
เดินทางกับครอบครัว
22 ก.พ. 2019
그냥 가격에 적당한 정도 몇몇 직원분들은 친절해서 좋았습니다 하지만 방이 조금 좁고 객실이 청소가 된건지 모르겠더라고요 ㅠㅠ
ผู้เข้าพักจริง
เข้าพัก 3 คืน, กุมภาพันธ์ 2019
การตอบกลับจาก VIE Beach House An Thuong วันที่ 6 มี.ค. 2019
Dear My guest, we are really thankful to see your review and it will help us to further improve the quality of service. We hope that VIE Beach House An Thuong is still the first choice to stay when you visit Da Nang. Thank you so much.
6/10 พอใช้
ผู้เข้าพักจริง
20 ก.พ. 2019
ชื่นชอบ: ความสะอาด
ผู้เข้าพักจริง
เข้าพัก 1 คืน, กุมภาพันธ์ 2019
การตอบกลับจาก VIE Beach House An Thuong วันที่ 4 เม.ย. 2019
Dear our guest, we really thanks for your feedback about our hotel.
We hope that we can meet and service for you in the next trips.
Thanks & Regards,
Hotel bien situe a deux pas de la plage
Personnel absolument charmant et souriant
Chambres spacieuses et salle de bains correcte
Seul bemol, un peu la panique au petit dejeuner. Mais toujourd avec le sourire
ผู้เข้าพักจริง
เข้าพัก 3 คืน, กุมภาพันธ์ 2019
การตอบกลับจาก VIE Beach House An Thuong วันที่ 20 ก.พ. 2019
Merci beaucoup pour vos commentaires et j'espère vous revoir bientôt!
8/10 ดี
ผู้เข้าพักจริง
17 ก.พ. 2019
ผู้เข้าพักจริง
เข้าพัก 3 คืน, กุมภาพันธ์ 2019
การตอบกลับจาก VIE Beach House An Thuong วันที่ 4 เม.ย. 2019
Dear our guest, we really thanks for your feedback about our hotel.
We hope that we can meet and service for you in the next trips.
Thanks & Regards,
Dear valued customer,
Warmest greeting from VIE beach house an thuong,
First of all, I would like to thank you for choosing us as your recent stay.
My appreciation is to your comment and review hereby, in order to look at our services of improvment in the future.
At VIE, we strive everyday to complete our service and comforting our customer at best.
Thank you so much once again,
Best regards,
VIE beach house an thuong
해변 가깝고 주변 24시 편의점있고
시설 . 직원 모두 만족 ㅎㅎ
하지만 조식은 기대안하는걸로 ;;
옆방에 시끄러운 외국인들때문에 방음도 별로
하루는 조용 하루는 시끌 ...
ผู้เข้าพักจริง
เข้าพัก 2 คืน, กุมภาพันธ์ 2019
การตอบกลับจาก VIE Beach House An Thuong วันที่ 9 ก.พ. 2019
We are really happy to see your review and it will help us to further improve the quality of service. We hope that VIE Beach House An Thuong is still the first choice to stay when you visit Da Nang. Thank you so much. Kind regards, VIE Beach House An Thuong.
Both stays were excellent.
Highly recommend for all the travelers who want to find a great place to explore this beautiful city.
I'll be back soon.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, ธันวาคม 2018
การตอบกลับจาก VIE Beach House An Thuong วันที่ 2 ม.ค. 2019
We are really happy when you are satisfied with our service and hotel.
It is great to hear that you will choose our hotel if you return to Da Nang city. We very much hope to have chance to welcome you again to VIE Beach House An Thuong.
Kind regards,
VIE Beach House An Thuong
Such a beautiful place to stay to explore Danang city and around.
Friendly staff, nice and clean room, great buffet breakfast.
Keep up your great work.
Thanks for a special stay with great treatment.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, ธันวาคม 2018
การตอบกลับจาก VIE Beach House An Thuong วันที่ 2 ม.ค. 2019
Thanks you so much for your kind feedback. We are really happy when you are satisfied with our service and hotel.
We very much hope to have chance to welcome you again to VIE Beach House An Thuong.
Kind regards,
VIE Beach House An Thuong
Amazing place to stay, in a great location, for an unbeatable price! They’re incredibly accommodating.
Nearby construction was loud all day but I don’t think this was their fault. The beds were very hard but sleepable.
I’d highly recommend this property!
ผู้เข้าพักจริง
เข้าพัก 1 คืน, ธันวาคม 2018
การตอบกลับจาก VIE Beach House An Thuong วันที่ 2 ม.ค. 2019
Thanks you so much for your kind feedback. Your reviews will help us improve the hotel even more.
We very much hope to have chance to welcome you again to VIE Beach House An Thuong.
Kind regards,
VIE Beach House An Thuong
Phòng rất đep view biển rất thích.phở tại đây rất ngon
Ánh
เข้าพัก 1 คืน, ธันวาคม 2018
การตอบกลับจาก VIE Beach House An Thuong วันที่ 28 ธ.ค. 2018
VIE Beach House An Thượng cảm ơn đánh giá của quý khách. Mong rằng sẽ được gặp lại quý khách trong những chuyến du lịch kế tiếp tại Đà Nẵng.
Thanks & Regards,
Very nice boutique hotel. Very good value. Must try if you are into Indochina style. Helpful and very friendly staff.
Enjoy!
HelenDang
เข้าพัก 1 คืน, ธันวาคม 2018
การตอบกลับจาก VIE Beach House An Thuong วันที่ 18 ธ.ค. 2018
Thanks Helen for your kind feedback and very much hope to have chance to welcome you again to VIE Beach House An Thuong.
Kind regards,
VIE Beach House An Thuong