Search Hotels Near Custom House Maritime Museum, New London

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"Decent property for the price. Room was sufficient, clean, and met basic needs. Comfortable budget stay. Staff were friendly and accommodating. Common areas not great. "

"I was charged for an extra adult as an only traveler. I did get refunded when morning staff arrived. My first room had no remote control so when s t aff came to room to help look i found used condom wrappers behind the endtable. Second room ad remote but needed to be reset by maintenance. Shower had bar soap residue gooked to the shelf. Hairs stuck to walls of shower. No bugs. Linen clean. A/C worked. "

"Smoking "

"This property is NOT IHG quality! Pros: Walkable location for downtown New London events, fairly clean, spotty customer service. Cons: This property is SEVERELY outdated and VERY overpriced. Bathroom looked like a hospital bathroom with ZERO updates to the room. The price charged ($405.95) is OUTRAGEOUS. The property definitely changes room rates based on demand and events int the area. This felt almost criminal. We do NOT recommend this property and will avoid IHG hotels due to this lack of quality control. "

"We enjoyed our time at the property, it was clean and well run and we are certainly grateful to the host, who was lovely to us in our few interactions. We treated each other with respect, which is at the end what we expect. This said, it was jarring to drive up and find very maga-coded political and religious banners, even those often associated with undemocratic and racist ideologies, hung up that were not part of any listing photo. It may be the hosts see it differently and we certainly believe in everyone’s right to free speech and to worship as suits their conscience. But, it felt rather uncomfortable for us as guests to learn only after arriving AND after our non refundable fee was taken. We considered attempting to cancel anyway as my wife felt both offended and unsafe right away. I would humbly recommend that the hosts make only one change: to better advertise their political and evangelical beliefs in their listing photos - to avoid surprise and to attract only the clientele they wish to host. This would further allow those potential guests who are uncomfortable to make choices in line with their own beliefs and express their own free speech rights without feeling offended, unsafe, or regretting their purchase. It would be great to get back to the time when we were all Americans offering hospitality to all guests regardless of who they voted for or how they worship, but if that’s not how you believe, then we ask that hosts to be clear and upfront about it. "

"For a low budget place rooms are always clean... They are trying to update the place. Staff is always friendly.. "

"When we pulled up the property looked unsafe the steps to enter the lobby were in disrepair , the side of the building had obvious signs of fire covered over with plywood and there was a huge pothole in the entrance drive. Not to mention that the overall area seemed unsafe to return to late at night. We drove away and stayed elsewhere. "

"Cleanliness of when you first come in the building and the smell of cigarettes open the windows for a few"